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    Grey map showing 'No Data'

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    • SutyS Online
      Suty Windy Staff @heavenat48
      last edited by

      @heavenat48 Please check this thread here.

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      • H Offline
        heavenat48 @Suty | Premium
        last edited by

        @Suty I don't have vpn.

        Carolyn Baranowski

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        • SutyS Online
          Suty Windy Staff @heavenat48
          last edited by

          @heavenat48 Okay, so you don't use any app from McAfee?

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          • H Offline
            heavenat48 @Suty | Premium
            last edited by

            @Suty I do have McAfee. But why would I have to remove it to use Windy? Does make sense to me to give up security. Are there plans to fix Windy

            Carolyn Baranowski

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            • SutyS Online
              Suty Windy Staff @heavenat48
              last edited by

              @heavenat48 Unfortunately, we made some tests and it looks like they added certain function into their Safe browsing tool, which blocks some functionalities in our app. We tested older versions and it has to be on their end, since they had problem with their app as well.

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                heavenat48 @Suty | Premium
                last edited by

                @Suty my McAfee app only does virus scans. Not vpn or safe browsing.

                Carolyn Baranowski

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                • SutyS Online
                  Suty Windy Staff @heavenat48
                  last edited by

                  @heavenat48 So you have these features turned off for 100%, correct? If you do, please still test Windy with McAfee turned off to see if that is the reason or not. Please let us know.

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                    heavenat48 @Suty | Premium
                    last edited by

                    @Suty I un installed McAfee & rebooted the phone. Still have a no data Grey screen
                    Doesn't seem McAfee is the issue

                    Carolyn Baranowski

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                    • SutyS Online
                      Suty Windy Staff @heavenat48
                      last edited by

                      @heavenat48 Okay, this si not a positive info now. However, McAfee is definitely an issue since many users confirms that Windy starts to work then and I also tested it and it has an affect on Windy. Is it possible that you use any other app that could affect this? Anything running on the background?

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                        heavenat48 @Suty | Premium
                        last edited by

                        @Suty a new development.. I live in Delaware USA. I was in New Jersey this weekend & the app worked fine. Now back in Delaware & the app is Grey screen again. ???

                        Carolyn Baranowski

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                        • SutyS Online
                          Suty Windy Staff @heavenat48
                          last edited by

                          @heavenat48 Okay, did you test more network providers in your location?

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