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    User default layer does not load on startup on Android app

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    • fosojediF
      fosojedi
      last edited by

      Lately when I start up windy on Android, my default layer doesn't load and shows no data. I can't select any of the models. If I select any other layer that layer loads and then I can reselect my waves layer (my default) and it will load.

      Startup view
      selected default layer
      selected clouds layer
      re-selected waves

      D SutyS 2 Replies Last reply Reply Quote 0
      • D
        davikie @fosojedi | Premium
        last edited by

        @fosojedi yeah!

        1 Reply Last reply Reply Quote 0
        • chuck choplinC
          chuck choplin | Premium
          last edited by

          I’m having the same issue and I’m on a iPhone.

          1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @fosojedi
            last edited by

            @fosojedi Hi, do you use McAfee as a VPN tool on your device?

            fosojediF 1 Reply Last reply Reply Quote 0
            • fosojediF
              fosojedi @Suty
              last edited by

              @Suty I do not use McAfee VPN.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @fosojedi
                last edited by

                @fosojedi Okay, how about any other McAfee tools on the same device?

                fosojediF 1 Reply Last reply Reply Quote 0
                • fosojediF
                  fosojedi @Suty
                  last edited by

                  @Suty I have no McAfee tools or apps on my phone. I do have McAfee on my work computer and it works fine on there.

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @fosojedi
                    last edited by

                    @fosojedi Okay and what exactly do you have running in background on this device?

                    fosojediF 1 Reply Last reply Reply Quote 0
                    • fosojediF
                      fosojedi @Suty
                      last edited by

                      @Suty it's a phone. But I just restarted it and immediately opened windy on login and it did the exact same thing. So very little was running in the background.

                      Right now these are all the services running.

                      screenshot 1
                      screenshot 2

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @fosojedi
                        last edited by

                        @fosojedi Okay and does Windy work in the browser?

                        fosojediF 1 Reply Last reply Reply Quote 0
                        • fosojediF
                          fosojedi @Suty
                          last edited by

                          @Suty it does. I loaded it in the browser and changed the startup layer to waves and then closed the browser and reopened windy and it opened up the waves layer without issue. It seems isolated to the app.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @fosojedi
                            last edited by

                            @fosojedi Okay and about what device do we talk? Can you provide the model and its OS?

                            fosojediF 1 Reply Last reply Reply Quote 0
                            • fosojediF
                              fosojedi @Suty
                              last edited by

                              @Suty I'm using a Google Pixel 6 running Android version 14 (kernel 5.10.198-android13-4-00050-g12f3388846c3-ab11920634)

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @fosojedi
                                last edited by

                                @fosojedi Hi, may I ask what layer do you use as a startup? We think that this can be related to setting the City heatmaps as a default one, could you please check that on your end?

                                Also we know about a bug that when you use the "Use last layer" option as a default one, it sets the layer, which was active in that moment of setting this.

                                These two together can end up with this issue you have. I would recommend trying to use any other option as a Startup layer to avoid this.

                                fosojediF 1 Reply Last reply Reply Quote 0
                                • Luca TomboliniL
                                  Luca Tombolini | Premium
                                  last edited by

                                  Same on iPhone, funny it started to do it since i went premium 😂

                                  1 Reply Last reply Reply Quote 0
                                  • fosojediF
                                    fosojedi @Suty
                                    last edited by

                                    @Suty I use waves as the startup layer

                                    fosojediF 1 Reply Last reply Reply Quote 0
                                    • fosojediF
                                      fosojedi @fosojedi
                                      last edited by

                                      @fosojedi it does the same thing on my work iPhone as well.

                                      1 Reply Last reply Reply Quote 0
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