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    • tco_23T
      tco_23
      last edited by

      Dear all, since weeks I try to register for a premium subscription, which did work for my account in the past. But now no chance, my request gets rejected.

      My Google plaster and payment settings are all correct. And there is no issue with other apps. So maybe windy app has a bug or your regulations are too conplicated?

      David PolášekD 1 Reply Last reply Reply Quote 0
      • David PolášekD
        David Polášek Administrator @tco_23
        last edited by David Polášek

        Hi @tco_23

        Could you please try to pay for your subscription on the Windy.com (https://www.windy.com/subscription) website (not the app)? Make sure you are logged in when you do so.
        And let me know if the problem is solved or not. Thanks!

        David Polášek (Windy.com)

        tco_23T 1 Reply Last reply Reply Quote 0
        • tco_23T
          tco_23 @David Polášek
          last edited by

          @David-Polášek

          Hi!

          Thank you for your reply. On your website I shall be charged far more than in the app?

          Best regards

          1 Reply Last reply Reply Quote 0
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