<![CDATA[Premium subscription on browser]]>Hi, I have a premiun subscription that works fine on my iPad but with the same mail does not work on the website. Can you help me?

]]>https://community.windy.com/topic/36385/premium-subscription-on-browserRSS for NodeSun, 15 Mar 2026 02:56:03 GMTTue, 27 Aug 2024 09:12:52 GMT60<![CDATA[Reply to Premium subscription on browser on Thu, 29 Aug 2024 09:30:22 GMT]]>@Umberto-Piconi Okay, that is not us, so I am not able to help you. Sorry about that.

]]>https://community.windy.com/post/198808https://community.windy.com/post/198808Thu, 29 Aug 2024 09:30:22 GMT<![CDATA[Reply to Premium subscription on browser on Thu, 29 Aug 2024 08:38:47 GMT]]>@Suty You are right,
I am using "blue windy", sorry for the wrong request

]]>https://community.windy.com/post/198806https://community.windy.com/post/198806Thu, 29 Aug 2024 08:38:47 GMT<![CDATA[Reply to Premium subscription on browser on Thu, 29 Aug 2024 08:10:37 GMT]]>@Umberto-Piconi I meant the logo of the app, you use. We have certain issues with another app with almost the same name. Many users are confused and downloaded their app instead of ours.

Can you please share any screenshots that could help us to be sure what we exactly need to do? Screenshot of user info on your iPad would be perfect

]]>https://community.windy.com/post/198802https://community.windy.com/post/198802Thu, 29 Aug 2024 08:10:37 GMT<![CDATA[Reply to Premium subscription on browser on Thu, 29 Aug 2024 07:37:17 GMT]]>Good morning @Suty , thank you for your reply
What is the red logo? How can I check if I am using it?
I'm using "Log in with google" with both of them

]]>https://community.windy.com/post/198799https://community.windy.com/post/198799Thu, 29 Aug 2024 07:37:17 GMT<![CDATA[Reply to Premium subscription on browser on Thu, 29 Aug 2024 07:14:22 GMT]]>Hello @Umberto-Piconi, do you use Windy.com, with the red logo, on your iPad? If you do, I would recommend checking your account info in our app on your iPad, to be sure about which email address is used in your account.

]]>https://community.windy.com/post/198796https://community.windy.com/post/198796Thu, 29 Aug 2024 07:14:22 GMT