Premium subscription on browser
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Hi, I have a premiun subscription that works fine on my iPad but with the same mail does not work on the website. Can you help me?
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Hello @Umberto-Piconi, do you use Windy.com, with the red logo, on your iPad? If you do, I would recommend checking your account info in our app on your iPad, to be sure about which email address is used in your account.
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Good morning @Suty , thank you for your reply
What is the red logo? How can I check if I am using it?
I'm using "Log in with google" with both of them -
@Umberto-Piconi I meant the logo of the app, you use. We have certain issues with another app with almost the same name. Many users are confused and downloaded their app instead of ours.
Can you please share any screenshots that could help us to be sure what we exactly need to do? Screenshot of user info on your iPad would be perfect
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@Suty You are right,
I am using "blue windy", sorry for the wrong request -
@Umberto-Piconi Okay, that is not us, so I am not able to help you. Sorry about that.
