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    v43 Freezing My Favorites - please delete mine

    Bug Reports
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    • nesroN
      nesro Administrator @Canne
      last edited by

      Hi @Canne ,
      the error log would be very helpful. Please paste it here as text, or email it to support@windy.com

      Tomas Nesrovnal - windy.com developer

      CanneC 1 Reply Last reply Reply Quote 0
      • CanneC
        Canne @nesro | Premium
        last edited by

        Hello @nesro - mail was just sent to support@windy.com with this topic's number in the subject line.

        nesroN 1 Reply Last reply Reply Quote 0
        • nesroN
          nesro Administrator @Canne
          last edited by

          @Canne got the message, thanks! I will look into it.

          Tomas Nesrovnal - windy.com developer

          nesroN 1 Reply Last reply Reply Quote 0
          • nesroN
            nesro Administrator @nesro
            last edited by

            @Canne First, thank you for using Windy so long! There was really a small issue with older favorites in the version you are mentioning. I made a small fix that should help you.

            Please, try it again. It's possible that you need to log out and log in to make it work.

            Thanks for the feedback and let me know if there is still a trouble

            Tomas Nesrovnal - windy.com developer

            CanneC 1 Reply Last reply Reply Quote 0
            • CanneC
              Canne @nesro | Premium
              last edited by

              @nesro thanks, it works - elsewhere, but on my own computer and its browsers, how to log out? Account management is blocked by this issue and I cannot log out from there. Is there another way? I tried to remove cookies of windy.com domain but that does not help.

              nesroN 1 Reply Last reply Reply Quote 0
              • nesroN
                nesro Administrator @Canne
                last edited by

                @Canne ah, you're right. We will try to fix the issue in the new version of Windy so that the logout works.

                To logout from Windy now, you have to both delete your cookies and local storage.

                Tomas Nesrovnal - windy.com developer

                CanneC 2 Replies Last reply Reply Quote 0
                • CanneC
                  Canne @nesro | Premium
                  last edited by

                  @nesro Thank you, the local storage clearing did the trick. Now it works also on my Vivaldi browser after having logged in again. All good for me!

                  1 Reply Last reply Reply Quote 0
                  • CanneC
                    Canne @nesro | Premium
                    last edited by

                    @nesro Hi, sorry to bother you again: now with v45 my Favorites are gone again (or they do not show up in the menui, since they are marked on the map alright). I have sent the debug printouts to support@windy.com. Good news is that I can logout now (albeit after relogin the issue remains the same). Can somebody take a look, thanks!

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @Canne
                      last edited by

                      Hello @Canne, we did some changes on our end and it should help. Can you please try to refresh the app and check your favorites again?

                      CanneC 1 Reply Last reply Reply Quote 0
                      • CanneC
                        Canne @Suty | Premium
                        last edited by

                        @Suty Favorites are back now, thanks, both on browsers and on Android application. Thank you very much!

                        1 Reply Last reply Reply Quote 1
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