Trouble shoot with my only application since last program update

OlivierK

Hi Windy Customer support,

Your application is great , but since the system update i have some trouble shoot ,
wind direction no showing correctly , animation of wind no appearing, ect....

I am doing something wrong ?
thx
Olivier

idefix37

@OlivierK
Hi,
Could you say why you consider that wind directions are wrong ? Could you give more information and if possible show a screenshot.
For animation of wind, you probably need to enable Particle animation

OlivierK

the wind direction on the map with the animation of particule does not match with the pointer degree number see below picture thx

idefix37

@OlivierK
Very weird, I don’t see the same issue

Could you tell us what was the model used ?

OlivierK

Model used is ECMW,
but noted that all my problems started whith the last update and introduction of the ALADIN model
I see now that the Aladin modell disappered from my menu bar

thanks
Olivier

idefix37

@OlivierK
Thanks.
There is another weird thing I can't get. In your screenshot we see the weather picker and the forecast table at the same time at that location.
In my case when the table appears the weather picker disappears.

Filip_K

@idefix37 said in Trouble shoot with my only application since last program update:

In your screenshot we see the weather picker and the forecast table at the same time at that location.
In my case when the table appears the weather picker disappears

It does, but You can make it reappear by right clicking map and selecting Show weather picker. It looks a bit different, doesn't have the orange down button

Either way, my picker also matches the particle animation.

idefix37

@Filip_K
Thank you I didn't know that :)

OlivierK

Hello
Can someone help, wind direction on map is different from the arrow on weatherpicker

thanks

Filip_K

Hi @OlivierK, can You, please, post fullscreen screenshot?

OlivierK

@Filip_K

Filip_K

@OlivierK
This is weird. I get same values in the picker, which are correct and correspond to the particles on my map.

But Your map looks different. Can You show what it looks like in surrounding hours? Like so:

OlivierK

@Filip_K
yes see print screen here after

OlivierK

@ OlivierK

Filip_K

@OlivierK
I see. So colors (values) and picker values are correct, but particle animation is broken. Do You by any chance use any browser extensions? If so, could You try to temporarily disable them to see if it by any chance fixes the issue?

OlivierK

Hello not using any browser extension