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    Subscription error: correct country selected

    Scheduled Pinned Locked Moved Windy Premium
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    • Tiago Rodrigues 75ef5d38-7022-401e-aea6-4abd9094eb44T Offline
      Tiago Rodrigues 75ef5d38-7022-401e-aea6-4abd9094eb44 | Premium
      last edited by

      Hi, I've been trying to purchase Premium over the last week but same error is happening over and over.
      My PlayStore is set to the correct country and the annual subscription price is very attractive in BRL. However, when trying to purchase it always returning the following message:
      "Couldn't complete your purchase. Check that you have the correct country selected in your Play account".
      Already tried different payment methods, and also through the website, but in the website it shows the price in USD (not worthy at all).

      Is there another way to make it work properly (getting a redemption code, whatever) or should I just give up on Windy?

      Thanks

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @Tiago Rodrigues 75ef5d38-7022-401e-aea6-4abd9094eb44
        last edited by

        @Tiago-Rodrigues-75ef5d38-7022-401e-aea6-4abd9094eb44 Could you please provide screenshots and details about the case at support@windy.com?

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