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    Lower resolution of the satellite image northwestern europe.

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    • ventomaritimeV Offline
      ventomaritime | Premium
      last edited by

      Hi,

      Since yesterday morning we are experiencing a lower resolution of the satellite image northwestern europe. Also the mouseover temperature feature is showing incorrect values.
      Is there any estimated time when this problem might be solved?

      Best regards,

      windy.PNG

      David PolášekD idefix37I 2 Replies Last reply Reply Quote 0
      • David PolášekD Offline
        David Polášek Windy Staff @ventomaritime
        last edited by

        hi @ventomaritime

        see: https://community.windy.com/topic/36592/planned-outage-of-european-satellite

        David Polášek
        Marketing Director at Windy.com

        ventomaritimeV 1 Reply Last reply Reply Quote 0
        • idefix37I Offline
          idefix37 Sailor Moderator @ventomaritime
          last edited by

          @ventomaritime said in Lower resolution of the satellite image northwestern europe.:

          Also the mouseover temperature feature is showing incorrect values.

          These temperatures are not incorrect. They are the temperature at top of clouds, as measured by satellite sensors.

          ventomaritimeV 1 Reply Last reply Reply Quote 0
          • ventomaritimeV Offline
            ventomaritime @idefix37 | Premium
            last edited by ventomaritime

            @idefix37 The temperature showing in that function is incorrect, it is malfunctioning. A cirrus cloud can not have +149°C. Kindly see example in the image/screenshot above. In this specific case a temperature around -30° to -40°C is expected.

            idefix37I 1 Reply Last reply Reply Quote 1
            • ventomaritimeV Offline
              ventomaritime @David Polášek | Premium
              last edited by

              @David-Polášek Thank you for the information!

              1 Reply Last reply Reply Quote 0
              • idefix37I Offline
                idefix37 Sailor Moderator @ventomaritime
                last edited by idefix37

                @ventomaritime
                Sorry I didn’t check this temperature carefully. It’s obvious that a positive high temperature is impossible.
                By the way the mobile app seems to show correct temperature but the browser version is wrong.

                D017657F-C282-4120-AE65-8ADDAAEEA1F8.jpeg

                ventomaritimeV 1 Reply Last reply Reply Quote 0
                • ventomaritimeV Offline
                  ventomaritime @idefix37 | Premium
                  last edited by

                  @idefix37 That is great, thank you for checking. I can use the phone instead. I am guessing this problem too will be fixed when the resolution is back to the normal standard tomorrow.

                  1 Reply Last reply Reply Quote 0
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