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    Issue with premium account

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    • Xavier M. 2X
      Xavier M. 2 | Premium
      last edited by

      I paid for premium but when I open the app and log in (using google) it still shows the "go premium" sticker and when I click on it to try again (as i assumed the payment didn't go through or something) it says "you've already subscribed to premium..."

      Pretty annoying. Screenshot_20240911_163444_Google Play Store.jpg

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Xavier M. 2
        last edited by

        @Xavier-M-2 Hi, You will need to restore your purchase by following the steps below:

        1. Open the Windy.com app and log in with your account
        2. Open the subscription offer and click on “restore purchases.”

        This action should assign the Premium to your account, and you can use it across your devices.

        1 Reply Last reply Reply Quote 0
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