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    Widget not loading data since last update

    Scheduled Pinned Locked Moved Bug Reports
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    • JointventureJ Offline
      Jointventure @Suty | Premium
      last edited by Jointventure

      @Suty I'm using the Detail Widget. The app has all permissions.

      I've the problem since the last update of the windy app. There are no other changes.

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Administrator @Jointventure
        last edited by

        @Jointventure Did you try to reset the widget? Remove and add it back again?

        SkiliumS JointventureJ 2 Replies Last reply Reply Quote 0
        • SkiliumS Offline
          Skilium @Suty | Premium
          last edited by

          @Suty Hi, I also made a post yesterday about this. I've already tried everything even rest lando the app, but they still remain white. For the screenshot, go see the post I made

          1 Reply Last reply Reply Quote 1
          • rorriR Offline
            rorri
            last edited by

            Same here. Update to 17.7 on a iPhone 12 Pro Max. And the little weather radar widget is blank. Deleting and reinstalling doesn’t helped.

            rorriR 1 Reply Last reply Reply Quote 0
            • rorriR Offline
              rorri @rorri
              last edited by

              @rorri

              Now it’s back again. But - I have set my place of residence in the preferences. In the overview (in the widget) I am located somewhere in the Czech Republic. This is wrong.

              rorriR 1 Reply Last reply Reply Quote 0
              • cschonC Offline
                cschon | Premium
                last edited by

                Some people posting the "empty widget - cannot load radar images" here, depends this on the same problem? (since few days on my Galaxy A52-S Android14, A34 Android14, Galaxy TAB A 2016 Android8.1)

                1 Reply Last reply Reply Quote 0
                • rorriR Offline
                  rorri @rorri
                  last edited by

                  @rorri

                  No, suddenly after 2 hours, it shows me the correct place / hometown also in the widget. So everything works well.

                  1 Reply Last reply Reply Quote 1
                  • JointventureJ Offline
                    Jointventure @Suty | Premium
                    last edited by

                    @Suty yes, I tried everything. It's still not working. After add a new widget it worked until the widget updated itself. Then not working anymore. It's empty. Even doesn't show the location.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Administrator @Jointventure
                      last edited by

                      @Jointventure Can you share your version of Android and Windy? Also, screenshot from the setup of Windy app in your Android settings, would be perfect.

                      JointventureJ 2 Replies Last reply Reply Quote 0
                      • JointventureJ Offline
                        Jointventure @Suty | Premium
                        last edited by

                        @Suty Android 13, Windy 43.0.2

                        1 Reply Last reply Reply Quote 0
                        • JointventureJ Offline
                          Jointventure @Suty | Premium
                          last edited by

                          @Suty After the update yesterday I still have the same issue.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Administrator @Jointventure
                            last edited by

                            @Jointventure And the model of the device? Do you use any apps, that optimize the performance or battery?

                            JointventureJ 2 Replies Last reply Reply Quote 0
                            • JointventureJ Offline
                              Jointventure @Suty | Premium
                              last edited by

                              @Suty Sony Xperia 1 III
                              No App for battery management. Stamina mode is off.

                              1 Reply Last reply Reply Quote 0
                              • JointventureJ Offline
                                Jointventure @Suty | Premium
                                last edited by

                                @Suty are you still working on it?

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS Offline
                                  Suty Administrator @Jointventure
                                  last edited by

                                  @Jointventure Yes, and we have another user with similar issue, but we are still not able to replicate it or find the cause.

                                  JointventureJ 1 Reply Last reply Reply Quote 1
                                  • JointventureJ Offline
                                    Jointventure @Suty | Premium
                                    last edited by

                                    @Suty after today's update I still have the same problem.

                                    SutyS dobrigoranD 2 Replies Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Administrator @Jointventure
                                      last edited by

                                      @Jointventure Yes, I am aware of that and I still have your case on my mind, but since we are not able to replicate the issue, I am not able to help you.

                                      JointventureJ 2 Replies Last reply Reply Quote 0
                                      • dobrigoranD Offline
                                        dobrigoran @Jointventure
                                        last edited by

                                        @Jointventure Did You try to delete app completely? Restart the phone,install again,give the necessary permissions and report back.

                                        JointventureJ 1 Reply Last reply Reply Quote 0
                                        • JointventureJ Offline
                                          Jointventure @dobrigoran | Premium
                                          last edited by

                                          @dobrigoran yes, I did

                                          1 Reply Last reply Reply Quote 0
                                          • JointventureJ Offline
                                            Jointventure @Suty | Premium
                                            last edited by Jointventure

                                            @Suty Today I tried again to delete the widget and the app. After I installed the app and replaced the widget it was working. But when I changed the size and made it bigger to fit into my screen, the widget doesn't work anymore.
                                            It seems like the problem only appears if you change the size of the widget to make it bigger.

                                            I changed the size from 4x2 to 6x3

                                            If I change the size back to 4x2 it is working again.

                                            1 Reply Last reply Reply Quote 1
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