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    Widget not loading data since last update

    Scheduled Pinned Locked Moved Bug Reports
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    • rorriR Offline
      rorri
      last edited by

      Same here. Update to 17.7 on a iPhone 12 Pro Max. And the little weather radar widget is blank. Deleting and reinstalling doesn’t helped.

      rorriR 1 Reply Last reply Reply Quote 0
      • rorriR Offline
        rorri @rorri
        last edited by

        @rorri

        Now it’s back again. But - I have set my place of residence in the preferences. In the overview (in the widget) I am located somewhere in the Czech Republic. This is wrong.

        rorriR 1 Reply Last reply Reply Quote 0
        • cschonC Offline
          cschon | Premium
          last edited by

          Some people posting the "empty widget - cannot load radar images" here, depends this on the same problem? (since few days on my Galaxy A52-S Android14, A34 Android14, Galaxy TAB A 2016 Android8.1)

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          • rorriR Offline
            rorri @rorri
            last edited by

            @rorri

            No, suddenly after 2 hours, it shows me the correct place / hometown also in the widget. So everything works well.

            1 Reply Last reply Reply Quote 1
            • JointventureJ Offline
              Jointventure @Suty | Premium
              last edited by

              @Suty yes, I tried everything. It's still not working. After add a new widget it worked until the widget updated itself. Then not working anymore. It's empty. Even doesn't show the location.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Administrator @Jointventure
                last edited by

                @Jointventure Can you share your version of Android and Windy? Also, screenshot from the setup of Windy app in your Android settings, would be perfect.

                JointventureJ 2 Replies Last reply Reply Quote 0
                • JointventureJ Offline
                  Jointventure @Suty | Premium
                  last edited by

                  @Suty Android 13, Windy 43.0.2

                  1 Reply Last reply Reply Quote 0
                  • JointventureJ Offline
                    Jointventure @Suty | Premium
                    last edited by

                    @Suty After the update yesterday I still have the same issue.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Administrator @Jointventure
                      last edited by

                      @Jointventure And the model of the device? Do you use any apps, that optimize the performance or battery?

                      JointventureJ 2 Replies Last reply Reply Quote 0
                      • JointventureJ Offline
                        Jointventure @Suty | Premium
                        last edited by

                        @Suty Sony Xperia 1 III
                        No App for battery management. Stamina mode is off.

                        1 Reply Last reply Reply Quote 0
                        • JointventureJ Offline
                          Jointventure @Suty | Premium
                          last edited by

                          @Suty are you still working on it?

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Administrator @Jointventure
                            last edited by

                            @Jointventure Yes, and we have another user with similar issue, but we are still not able to replicate it or find the cause.

                            JointventureJ 1 Reply Last reply Reply Quote 1
                            • JointventureJ Offline
                              Jointventure @Suty | Premium
                              last edited by

                              @Suty after today's update I still have the same problem.

                              SutyS dobrigoranD 2 Replies Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Administrator @Jointventure
                                last edited by

                                @Jointventure Yes, I am aware of that and I still have your case on my mind, but since we are not able to replicate the issue, I am not able to help you.

                                JointventureJ 2 Replies Last reply Reply Quote 0
                                • dobrigoranD Offline
                                  dobrigoran @Jointventure
                                  last edited by

                                  @Jointventure Did You try to delete app completely? Restart the phone,install again,give the necessary permissions and report back.

                                  JointventureJ 1 Reply Last reply Reply Quote 0
                                  • JointventureJ Offline
                                    Jointventure @dobrigoran | Premium
                                    last edited by

                                    @dobrigoran yes, I did

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                                    • JointventureJ Offline
                                      Jointventure @Suty | Premium
                                      last edited by Jointventure

                                      @Suty Today I tried again to delete the widget and the app. After I installed the app and replaced the widget it was working. But when I changed the size and made it bigger to fit into my screen, the widget doesn't work anymore.
                                      It seems like the problem only appears if you change the size of the widget to make it bigger.

                                      I changed the size from 4x2 to 6x3

                                      If I change the size back to 4x2 it is working again.

                                      1 Reply Last reply Reply Quote 1
                                      • JointventureJ Offline
                                        Jointventure @Suty | Premium
                                        last edited by

                                        @Suty It's an issue with the widget size. I can replicate it.

                                        SutyS 1 Reply Last reply Reply Quote 1
                                        • SutyS Offline
                                          Suty Administrator @Jointventure
                                          last edited by

                                          @Jointventure OKay, thank you for this info. Can you please share both sizes?

                                          JointventureJ 2 Replies Last reply Reply Quote 1
                                          • JointventureJ Offline
                                            Jointventure @Suty | Premium
                                            last edited by

                                            @Suty I changed the size from 4x2 to 6x3

                                            1 Reply Last reply Reply Quote 1
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