<![CDATA[Satellite outage over the North and South America (Sep 28)]]>Due to major damage to critical infrastructure from Hurricane Helen, there is an outage of satellite data (GEOS-16 East and GEOS-18 West data) over the American continent. We are not receiving any data.

NOAA Satellite Alert messages: https://ospo.noaa.gov/operations/messages.html

UPDATE from NOAA: DATA FEED ISSUES - Due to major damage to critical infrastructure in the Asheville, NC area from Hurricane Helene, our GOES data feeds to the cloud have been impacted. We are working with local authorities and service providers in hopes that we can restore these feeds ASAP. Note that major celluar and network (fiber) infrastructure have been damaged, and this may take time to address. Thank you for your continued support.

UPDATE: We are working on a backup solution from different sources. There will be some compromises, but at the moment, the number one priority is to deliver any satellite view at least.

UPDATE: The NOAA data feed has been restored for both GEOS-16 and GEOS-18.

]]>https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28RSS for NodeSun, 07 Jun 2026 05:05:13 GMTSun, 29 Sep 2024 18:01:46 GMT60<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Mon, 07 Oct 2024 16:59:03 GMT]]>EDIT Appears to be working once again. False alarm!

It appears our problems have returned at a very critical time in the gulf.

f5ce59ba-655e-44a0-8abc-7be25a3b9cdc-image.png

]]>https://community.windy.com/post/201284https://community.windy.com/post/201284Mon, 07 Oct 2024 16:59:03 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Thu, 03 Oct 2024 14:37:53 GMT]]>Good morning!
I haven't been able to access wind and rain forecasts in my app for a couple of days.
I am in Brazil.
Any news on system faults?
Thanks

]]>https://community.windy.com/post/201039https://community.windy.com/post/201039Thu, 03 Oct 2024 14:37:53 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 16:32:44 GMT]]>https://www.noaa.gov/news/noaa-ncei-websites-systems-down-due-to-helene-devastation-in-asheville-nc

https://www.ozonelayer.noaa.gov/action/ncdc.htm

https://avltoday.6amcity.com/government/85-million-investment-noaa-asheville-nc

]]>https://community.windy.com/post/200956https://community.windy.com/post/200956Wed, 02 Oct 2024 16:32:44 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 15:01:46 GMT]]>@Wheats yup, I'm in NC and have family at ground zero. This is why I want it back up and running.

]]>https://community.windy.com/post/200947https://community.windy.com/post/200947Wed, 02 Oct 2024 15:01:46 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 14:54:41 GMT]]>@BlSHOP not a problem at all, glad to help :)
I've never physically seen where the ncdc servers are - but if they are in North Carolina like google says they are...then we need some perspective and I'm inclined to be more worried about the Natural Disaster's destruction than I am about some satellite data that isn't showing up right now on this particular application.

]]>https://community.windy.com/post/200943https://community.windy.com/post/200943Wed, 02 Oct 2024 14:54:41 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 14:27:58 GMT]]>https://www.axios.com/2024/09/30/top-us-climate-center-offline-hurricane-helene
https://www.ncdc.noaa.gov/
ncdc-outage.png

]]>https://community.windy.com/post/200939https://community.windy.com/post/200939Wed, 02 Oct 2024 14:27:58 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 14:14:36 GMT]]>@Wheats fair enough, but someone is turning it off. Thank you for sharing. As a premium member, this is very frustrating and disappointing.

]]>https://community.windy.com/post/200936https://community.windy.com/post/200936Wed, 02 Oct 2024 14:14:36 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 14:04:40 GMT]]>@BlSHOP I agree that although the reason for the outage is solved, the issue itself isn't solved.

NOAA is posting messages about the issues they are having with their products.
https://www.ospo.noaa.gov/operations/messages.html
Windy isn't "turning off" anything.

]]>https://community.windy.com/post/200935https://community.windy.com/post/200935Wed, 02 Oct 2024 14:04:40 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 13:50:17 GMT]]>You may want to “UNSOLVE” the status since you turned off the United States again.

Must be another fatal hurricane coming through. Nothing to see here.

]]>https://community.windy.com/post/200932https://community.windy.com/post/200932Wed, 02 Oct 2024 13:50:17 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 13:34:23 GMT]]>Satellite outage again Oct 2. Watched the image of N America goWindy outage 2024-10-02 at 8.17.50 AM.jpg from partial to nothing.
Windy 2024-10-02 at 7.22.56 AM 2.jpg

]]>https://community.windy.com/post/200930https://community.windy.com/post/200930Wed, 02 Oct 2024 13:34:23 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Wed, 02 Oct 2024 13:16:51 GMT]]>@TZ ![alt text](satellite not working.png )

Worked for a day and broke this morning at 7:40AM est

]]>https://community.windy.com/post/200928https://community.windy.com/post/200928Wed, 02 Oct 2024 13:16:51 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 12:45:02 GMT]]>@theaudiman Hi, can you please specify your problems with the Radar+? Please also attach the type and version of your operating system and version of Windy application. According to our monitoring the Radar+ is working world-wide.

]]>https://community.windy.com/post/200854https://community.windy.com/post/200854Tue, 01 Oct 2024 12:45:02 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 07:45:56 GMT]]>I note this morning that the satellite view is back but now the radar+ layer isn't working.

]]>https://community.windy.com/post/200815https://community.windy.com/post/200815Tue, 01 Oct 2024 07:45:56 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 03:46:21 GMT]]>@BlSHOP
I agree with you. It hasn't worked for me going on over 5 days now. Ridiculous, as I am paying for Premium. I've been using Accuweather. I also use Clime and WeatherBug.

]]>https://community.windy.com/post/200793https://community.windy.com/post/200793Tue, 01 Oct 2024 03:46:21 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 03:08:08 GMT]]>Glad to hear it's not just me. I really use the satellite overlay more than any other and it's disappointing that it's not working. I hope it is looked into and fixed soon.

]]>https://community.windy.com/post/200796https://community.windy.com/post/200796Tue, 01 Oct 2024 03:08:08 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 02:28:52 GMT]]>@David-Polášek said in Satellite outage over the North and South America (Sep 28):

Due to major damage to critical infrastructure from Hurricane Helen, there is an outage of satellite data (GEOS-16 East and GEOS-18 West data) over the American continent. We are not receiving any data.

Thanks for the effort. There aren't a lot of choices! And Murphy's Law dictates that GOES will be restored moments after you do find a workaround!

]]>https://community.windy.com/post/200792https://community.windy.com/post/200792Tue, 01 Oct 2024 02:28:52 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 02:14:35 GMT]]>@Bernardo-Cardoso Péssima hora pra acontecer isso..

]]>https://community.windy.com/post/200791https://community.windy.com/post/200791Tue, 01 Oct 2024 02:14:35 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 01:53:34 GMT]]>@StephanieHH
Seems so , I should have mentioned I am in Australia, but after checking just now it has been resolved, happy days :)

]]>https://community.windy.com/post/200790https://community.windy.com/post/200790Tue, 01 Oct 2024 01:53:34 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 01:32:10 GMT]]>Reporting same experience - no satellite images, of any type. 3 days now. Tried with different computers and different networks so it's not "me".

]]>https://community.windy.com/post/200789https://community.windy.com/post/200789Tue, 01 Oct 2024 01:32:10 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Tue, 01 Oct 2024 00:52:11 GMT]]>thank you was wondering

]]>https://community.windy.com/post/200788https://community.windy.com/post/200788Tue, 01 Oct 2024 00:52:11 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Mon, 30 Sep 2024 23:30:17 GMT]]>Satellite no function
c016fcf1-9146-406d-b393-1fc979c3045c-image.png

]]>https://community.windy.com/post/200786https://community.windy.com/post/200786Mon, 30 Sep 2024 23:30:17 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Mon, 30 Sep 2024 23:18:42 GMT]]>Yeah my heart goes out to all the people affected.. Bad

thank you for updates

Mark Chief Pilot of Sanborn Map Company- Geospatial Co founded 1866
www.sanborn.com

]]>https://community.windy.com/post/200785https://community.windy.com/post/200785Mon, 30 Sep 2024 23:18:42 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Mon, 30 Sep 2024 22:52:09 GMT]]>scrubbing data

]]>https://community.windy.com/post/200784https://community.windy.com/post/200784Mon, 30 Sep 2024 22:52:09 GMT<![CDATA[Reply to Satellite outage over the North and South America (Sep 28) on Mon, 30 Sep 2024 21:37:03 GMT]]>@nilmar_20 O problema não é no satelite, ele ta operando normalmente, produzindo os dados.
O problema é na infraestrutura de distribuição deles.
Tem 3 principais formas de entregar esses dados:

Os dois primeiros metodos são transmissões via satelite, sendo o primeiro direto dos satelites meteorologicos e um conjunto de antenas em terra. O Segundo é um compilado de informações meteorologicas (modelos, radares, cartas, etc...), que tambem é transmitido por satelite, com diversos fornecedores diferente. Esses dois metodos estão funcionando, mas eles demandam e instalação de antenas e hardware especializado para coleta dessas informações.

O terceiro sistema, distribui as informaçoes de satelite pela internet, usando os 3 principais provedores de cloud como hosts. É nesse sistema que a maioria dos usuarios, fora das universidades dependem para acesso aos dados.
Este sistema é o que esta fora do ar. Por que o local de onde esses dados são enviados para internet foi bastante atingido pelo furacão Helen.

English response:
The problem is not with the satellite; it's operating normally and producing data. The issue lies with their distribution infrastructure.

There are three main ways to deliver this data:

The first two methods are satellite transmissions: the first directly from weather satellites and a network of ground antennas. The second is a compilation of meteorological information (models, radars, maps, etc.), which is also transmitted by satellite, with various different providers. Both methods are functioning, but they require the installation of specialized antennas and hardware to collect this information.

The third system distributes satellite data over the internet, using the three main cloud providers as hosts. This system, which most users outside of universities depend on to access the data, is the one that's down. The reason is that the location from which this data is uploaded to the internet was heavily impacted by Hurricane Helen.

]]>https://community.windy.com/post/200782https://community.windy.com/post/200782Mon, 30 Sep 2024 21:37:03 GMT