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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
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    • Rick Edwards 3R Offline
      Rick Edwards 3 @nikitatm | Premium
      last edited by

      @nikitatm absolutely. This may have been acceptable for the first 4 hours but I think we're entitled to an explanation at this point.
      At first I thought it may have been one of the satellites was shot down but 30% of global coverage seems likely it's just failed system integration.
      Is the western hemisphere server in the path of a hurricane and flooded out or what?

      1 Reply Last reply Reply Quote 0
      • Joshua AguireJ Offline
        Joshua Aguire
        last edited by

        No he podido ver la vista Satelital desde hace varios días

        1 Reply Last reply Reply Quote 0
        • Bernardo CardosoB Offline
          Bernardo Cardoso @David Polášek
          last edited by

          @David-Polášek fora do ar no Brasil. 😢

          DukemetereoloD 1 Reply Last reply Reply Quote 1
          • engelgoduarteE Offline
            engelgoduarte @Jdbarkley
            last edited by

            @Jdbarkley
            Same here. The satellite view is only available in a half portion of the Earth. The Americas don't have it.

            1 Reply Last reply Reply Quote 0
            • U Offline
              ursus1971 | Premium
              last edited by

              Ive got the same problem, since about 2 days. The entire north and south of America is missing. Greetings from Switzerland

              1 Reply Last reply Reply Quote 0
              • Patrick Van NeckP Offline
                Patrick Van Neck | Premium
                last edited by

                Screenshot 2024-09-30 at 2.34.56 AM.png

                1 Reply Last reply Reply Quote 0
                • theaudimanT Offline
                  theaudiman | Premium
                  last edited by

                  Screenshot 2024-09-30 080126.jpg

                  Screenshot just clipped from my Windows 11 Chrome extension from Ventusky clearly working and showing sources as GOES and METEOSAT, so this is clearly a fault at the Windy end. Over the years as a premium subscriber I have found that when there is a problem it's always some considerable time before it's fixed.

                  Brian

                  1 Reply Last reply Reply Quote 5
                  • vortexyaV Offline
                    vortexya | Premium
                    last edited by

                    Hi All,
                    For the last couple of days the satellite screen has been constantly stuck in a supposed loading loop, ie: the 3 white circular loading indicators just keep appearing. I am on Chrome(latest) and win 10 (latest update) and use Starlink , so it is not the connection. Just wondering if anyone else has experienced this. Radar is fine as are everything else I have checked.
                    Kind Regards,
                    Gary

                    Station FW8109 (Anna Bay NSW)
                    Weatherflow Tempest

                    StephanieHHS 1 Reply Last reply Reply Quote 1
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                    • Dragnet 0D Offline
                      Dragnet 0 | Premium
                      last edited by

                      How long before you get the satellite images back? It's been many many days that it hasn't worked. Do we get a credit on our payment? What's taking so long to fix this?

                      SutyS 1 Reply Last reply Reply Quote 3
                      • StephanieHHS Offline
                        StephanieHH @vortexya | Premium
                        last edited by

                        @vortexya

                        Same, but it is only for a certain area of the world, over Europe, Africa towards the east/west time boarder it seems to be working. Basically only the east Longitudes.

                        vortexyaV 1 Reply Last reply Reply Quote 0
                        • Istanbul34I Offline
                          Istanbul34
                          last edited by

                          kalın yazı
                          Some trouble for southeastern europe and the Balkans radar just now at 10.26GMT septembré 30th

                          🤗

                          1 Reply Last reply Reply Quote 0
                          • gptwistedG Offline
                            gptwisted | Premium
                            last edited by

                            When this will be fixed?

                            --

                            TZT 1 Reply Last reply Reply Quote 0
                            • SutyS Offline
                              Suty Windy Staff @Dragnet 0
                              last edited by

                              @Dragnet-0 HI, there is a satellite outage on the end of provider, more info here.

                              1 Reply Last reply Reply Quote 1
                              • SutyS Offline
                                Suty Windy Staff @Yariela GUTIÉRREZ
                                last edited by

                                @Yariela-GUTIÉRREZ Hi, please check this post.

                                1 Reply Last reply Reply Quote 0
                                • TZT Offline
                                  TZ Windy Staff @gptwisted
                                  last edited by TZ

                                  @gptwisted @theaudiman Hi, it is hard to estimate. We are working on it. The data outage does not originate from our application. It is outage of the data source. Picture above shows another data from another source. We are working on some backup solution now.

                                  1 Reply Last reply Reply Quote 4
                                  • GruesomeG Offline
                                    Gruesome @David Polášek
                                    last edited by

                                    @David-Polášek said in Satellite outage over the North and South America (Sep 28):

                                    There is currently an outage of satellites over the American continent. We are not receiving any data, and we are waiting for further development.

                                    There is an outage of GEOS-16 East and GEOS-18 West, as shown on the NOAA Satellite Alert messages: https://ospo.noaa.gov/operations/messages.html

                                    Satelites de Meteoblue & Meteored también caídos.

                                    1 Reply Last reply Reply Quote 1
                                    • J Offline
                                      jcrevelaro | Premium
                                      last edited by

                                      96 hours and nothing yet!!!!!!

                                      1 Reply Last reply Reply Quote 1
                                      • erutt01E Offline
                                        erutt01 | Premium
                                        last edited by

                                        This is a long outage. Please fix

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          dchartier | Premium
                                          last edited by

                                          this is current from environment canada usimg GOES 18 sattelite, has been up all weekend. Goes 18

                                          1 Reply Last reply Reply Quote 0
                                          • J Offline
                                            jcrevelaro | Premium
                                            last edited by

                                            The other apps that use the same sattelite are working fine!!!!! And Satellite alert messages updated that the GOES16 restore is set 100% complete and here not yet.

                                            This image is from other app and is working fine:

                                            7d42e428-9f30-476f-996c-cc59164a4af8-image.png

                                            keith0110K 1 Reply Last reply Reply Quote 2
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