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    Satellite outage over the North and South America (Sep 28)

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    • engelgoduarteE Offline
      engelgoduarte @Jdbarkley
      last edited by

      @Jdbarkley
      Same here. The satellite view is only available in a half portion of the Earth. The Americas don't have it.

      1 Reply Last reply Reply Quote 0
      • U Offline
        ursus1971 | Premium
        last edited by

        Ive got the same problem, since about 2 days. The entire north and south of America is missing. Greetings from Switzerland

        1 Reply Last reply Reply Quote 0
        • Patrick Van NeckP Offline
          Patrick Van Neck | Premium
          last edited by

          Screenshot 2024-09-30 at 2.34.56 AM.png

          1 Reply Last reply Reply Quote 0
          • theaudimanT Offline
            theaudiman | Premium
            last edited by

            Screenshot 2024-09-30 080126.jpg

            Screenshot just clipped from my Windows 11 Chrome extension from Ventusky clearly working and showing sources as GOES and METEOSAT, so this is clearly a fault at the Windy end. Over the years as a premium subscriber I have found that when there is a problem it's always some considerable time before it's fixed.

            Brian

            1 Reply Last reply Reply Quote 5
            • vortexyaV Offline
              vortexya | Premium
              last edited by

              Hi All,
              For the last couple of days the satellite screen has been constantly stuck in a supposed loading loop, ie: the 3 white circular loading indicators just keep appearing. I am on Chrome(latest) and win 10 (latest update) and use Starlink , so it is not the connection. Just wondering if anyone else has experienced this. Radar is fine as are everything else I have checked.
              Kind Regards,
              Gary

              Station FW8109 (Anna Bay NSW)
              Weatherflow Tempest

              StephanieHHS 1 Reply Last reply Reply Quote 1
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              • Dragnet 0D Offline
                Dragnet 0 | Premium
                last edited by

                How long before you get the satellite images back? It's been many many days that it hasn't worked. Do we get a credit on our payment? What's taking so long to fix this?

                SutyS 1 Reply Last reply Reply Quote 3
                • StephanieHHS Offline
                  StephanieHH @vortexya | Premium
                  last edited by

                  @vortexya

                  Same, but it is only for a certain area of the world, over Europe, Africa towards the east/west time boarder it seems to be working. Basically only the east Longitudes.

                  vortexyaV 1 Reply Last reply Reply Quote 0
                  • Istanbul34I Offline
                    Istanbul34
                    last edited by

                    kalın yazı
                    Some trouble for southeastern europe and the Balkans radar just now at 10.26GMT septembré 30th

                    🤗

                    1 Reply Last reply Reply Quote 0
                    • gptwistedG Offline
                      gptwisted | Premium
                      last edited by

                      When this will be fixed?

                      --

                      TZT 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @Dragnet 0
                        last edited by

                        @Dragnet-0 HI, there is a satellite outage on the end of provider, more info here.

                        1 Reply Last reply Reply Quote 1
                        • SutyS Offline
                          Suty Windy Staff @Yariela GUTIÉRREZ
                          last edited by

                          @Yariela-GUTIÉRREZ Hi, please check this post.

                          1 Reply Last reply Reply Quote 0
                          • TZT Offline
                            TZ Windy Staff @gptwisted
                            last edited by TZ

                            @gptwisted @theaudiman Hi, it is hard to estimate. We are working on it. The data outage does not originate from our application. It is outage of the data source. Picture above shows another data from another source. We are working on some backup solution now.

                            1 Reply Last reply Reply Quote 4
                            • GruesomeG Offline
                              Gruesome @David Polášek
                              last edited by

                              @David-Polášek said in Satellite outage over the North and South America (Sep 28):

                              There is currently an outage of satellites over the American continent. We are not receiving any data, and we are waiting for further development.

                              There is an outage of GEOS-16 East and GEOS-18 West, as shown on the NOAA Satellite Alert messages: https://ospo.noaa.gov/operations/messages.html

                              Satelites de Meteoblue & Meteored también caídos.

                              1 Reply Last reply Reply Quote 1
                              • J Offline
                                jcrevelaro | Premium
                                last edited by

                                96 hours and nothing yet!!!!!!

                                1 Reply Last reply Reply Quote 1
                                • erutt01E Offline
                                  erutt01 | Premium
                                  last edited by

                                  This is a long outage. Please fix

                                  1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    dchartier | Premium
                                    last edited by

                                    this is current from environment canada usimg GOES 18 sattelite, has been up all weekend. Goes 18

                                    1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      jcrevelaro | Premium
                                      last edited by

                                      The other apps that use the same sattelite are working fine!!!!! And Satellite alert messages updated that the GOES16 restore is set 100% complete and here not yet.

                                      This image is from other app and is working fine:

                                      7d42e428-9f30-476f-996c-cc59164a4af8-image.png

                                      keith0110K 1 Reply Last reply Reply Quote 2
                                      • Richard  TrejosR Offline
                                        Richard Trejos | Premium
                                        last edited by

                                        No me funciona la aplicación tengo 2 días que estoy viendo el mismo problema soy de Costa Rica

                                        1 Reply Last reply Reply Quote 0
                                        • David Méndez EspírituD Offline
                                          David Méndez Espíritu
                                          last edited by

                                          La aplicación no funciona tiene un problema con la opción SATELITE

                                          1 Reply Last reply Reply Quote 0
                                          • O Offline
                                            oakshade | Premium
                                            last edited by

                                            So what do you do when your satellite wont respond to a remote reboot command? Do satellite service techs make urgent space calls? 😉

                                            1 Reply Last reply Reply Quote 0
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