Solved Satellite outage over the North and South America (Sep 28)

[mj u]

It used to work, but now it’s not.

[Suty]

@mj-u Hi there, can you provide complete screenshots of the issue and info about the device, where you have this error?

[tribble 0]

@Suty My radar+ is also just radar. It worked the first week it rolled out, but it hasn't since.

[Suty]

@tribble-0 Can you please let us know what device do you use? Also screenshot would be appreciated.

[tribble 0]

@Suty I use an Android Moto phone and a Chromebook, radar+ works on neither.

[Filip_K]

Hi @tribble-0, is satellite enabled in the settings (available under three dots with text "More" in the lower right corner)?
This is what it looks like with satellite enabled:

And this is what it looks like when it's disabled:

[tribble 0]

@Filip_K Thanks, so simple but I never thought to look there for the fix. I never disabled the satellite after the radar + rolled out so not sure why it worked the first week then turned off all by itself lol.

[GBond]

Hello, I am having the same issue since latest update. Satellite layer not showing up in either radar+ or satellite only later. Also stopped working on my PC chrome browser.

[syale]

Satellite view not rendering for North America on web and mobile

[Eric Mackie]

No GOES E Satellite imagery since around 1600Z today. Windy and some other providers. Kindly issue a statement on the problem.

Thanks
G Eric Mackie.

[jcrevelaro]

@Eric-Mackie Exactly. What the hell is going on??? All day long this way!!!!!

[Eric Mackie]

You asking me? I have no idea. Windy not saying anything either.

[Eric Mackie]

@jcrevelaro Here's mine.....

[astroisme]

If they don't answer, they either don't care or folded. You don't treat customers this way

[BrokefishN]

@astroisme ya it is 11:31pdt and still have a problem with it as Showen.

[Huy Trần 2d92ff3b-1ba7-4d08-9ba3-5d62c10ca6d9]

[BakerD2020]

Satellite imagery not working for 2 days since last update to the application.
It is apparent that the update caused the app to stop working properly so fix the problem already....

[performancepixel]

https://www.windy.com/-Menu/menu?satellite,35.800,-78.882,5
Just get 3 progressing dots and no imagery when on sat view and choosing between three source options, Visible, Blue, Infra+ makes no difference. The lightning hits are showing FWIW. Radar+ only sowing Radar view. Same result on IOS app as well. Thanks for looking into it.

Tim - North Carolina -USA

[Ørjan P Stien]

@performancepixel , seems like goes has gone private at the moment,theyll be back soon

ørjan

[Juan Aldasoro Robles]

Satellite imagery in Mexico not working for 2 days since last update to the application.