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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
    174 Posts 125 Posters 272.3k Views 8 Watching
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    • SutyS Online
      Suty Windy Staff @mj u
      last edited by

      @mj-u Hi there, can you provide complete screenshots of the issue and info about the device, where you have this error?

      tribble 0T 1 Reply Last reply Reply Quote 2
      • tribble 0T Offline
        tribble 0 @Suty | Premium
        last edited by

        @Suty My radar+ is also just radar. It worked the first week it rolled out, but it hasn't since.

        SutyS 1 Reply Last reply Reply Quote 2
        • SutyS Online
          Suty Windy Staff @tribble 0
          last edited by

          @tribble-0 Can you please let us know what device do you use? Also screenshot would be appreciated.

          tribble 0T 1 Reply Last reply Reply Quote 0
          • tribble 0T Offline
            tribble 0 @Suty | Premium
            last edited by tribble 0

            @Suty I use an Android Moto phone and a Chromebook, radar+ works on neither.
            Screenshot_20240926-075608.png

            Filip_KF 1 Reply Last reply Reply Quote 4
            • Filip_KF Offline
              Filip_K Windy Staff @tribble 0
              last edited by Filip_K

              Hi @tribble-0, is satellite enabled in the settings (available under three dots with text "More" in the lower right corner)?
              This is what it looks like with satellite enabled:
              a8d65314-3b79-4a10-9272-6a0c77ccbc4e-image.png

              And this is what it looks like when it's disabled:
              9c528e17-10ca-466f-a0d2-4e735b6272d2-image.png

              tribble 0T 1 Reply Last reply Reply Quote 2
              • tribble 0T Offline
                tribble 0 @Filip_K | Premium
                last edited by

                @Filip_K Thanks, so simple but I never thought to look there for the fix. I never disabled the satellite after the radar + rolled out so not sure why it worked the first week then turned off all by itself lol.

                1 Reply Last reply Reply Quote 3
                • GBondG Offline
                  GBond
                  last edited by

                  Hello, I am having the same issue since latest update. Satellite layer not showing up in either radar+ or satellite only later. Also stopped working on my PC chrome browser.

                  1 Reply Last reply Reply Quote 2
                  • S Offline
                    syale
                    last edited by

                    Satellite view not rendering for North America on web and mobile

                    1 Reply Last reply Reply Quote 8
                    • Eric MackieE Offline
                      Eric Mackie | Premium
                      last edited by

                      No GOES E Satellite imagery since around 1600Z today. Windy and some other providers. Kindly issue a statement on the problem.

                      Thanks
                      G Eric Mackie.

                      J 1 Reply Last reply Reply Quote 7
                      • J Offline
                        jcrevelaro @Eric Mackie | Premium
                        last edited by

                        @Eric-Mackie Exactly. What the hell is going on??? All day long this way!!!!!

                        b4f5c6eb-ef43-4e08-9f93-24a4e6ef6a7a-image.png

                        Eric MackieE 1 Reply Last reply Reply Quote 8
                        • Eric MackieE Offline
                          Eric Mackie | Premium
                          last edited by

                          You asking me? I have no idea. Windy not saying anything either.

                          1 Reply Last reply Reply Quote 0
                          • Eric MackieE Offline
                            Eric Mackie @jcrevelaro | Premium
                            last edited by

                            @jcrevelaro Here's mine.....GOES E Outage 27Sep2024.jpg

                            BrokefishNB 1 Reply Last reply Reply Quote 2
                            • A Offline
                              astroisme | Premium
                              last edited by

                              If they don't answer, they either don't care or folded. You don't treat customers this way

                              BrokefishNB 1 Reply Last reply Reply Quote 2
                              • BrokefishNB Offline
                                BrokefishN @astroisme | Premium
                                last edited by

                                @astroisme ya it is 11:31pdt and still have a problem with it as Showen.

                                1 Reply Last reply Reply Quote 0
                                • Huy Trần 2d92ff3b-1ba7-4d08-9ba3-5d62c10ca6d9H Offline
                                  Huy Trần 2d92ff3b-1ba7-4d08-9ba3-5d62c10ca6d9
                                  last edited by

                                  Screenshot 2024-09-28 153753.png

                                  1 Reply Last reply Reply Quote 4
                                  • BakerD2020B Offline
                                    BakerD2020
                                    last edited by

                                    Satellite imagery not working for 2 days since last update to the application.
                                    It is apparent that the update caused the app to stop working properly so fix the problem already....

                                    luizjr4L dkmardockD H maicokidM brooklyn t guyB 6 Replies Last reply Reply Quote 25
                                    • performancepixelP Offline
                                      performancepixel | Premium
                                      last edited by performancepixel

                                      https://www.windy.com/-Menu/menu?satellite,35.800,-78.882,5
                                      Just get 3 progressing dots and no imagery when on sat view and choosing between three source options, Visible, Blue, Infra+ makes no difference. The lightning hits are showing FWIW. Radar+ only sowing Radar view. Same result on IOS app as well. Thanks for looking into it.

                                      Tim - North Carolina -USA

                                      Ørjan P StienØ 1 Reply Last reply Reply Quote 4
                                      • Ørjan P StienØ Offline
                                        Ørjan P Stien Clima España @performancepixel
                                        last edited by

                                        @performancepixel , seems like goes has gone private at the moment,theyll be back soon

                                        ørjan

                                        1 Reply Last reply Reply Quote 1
                                        • Juan Aldasoro RoblesJ Offline
                                          Juan Aldasoro Robles | Premium
                                          last edited by

                                          Satellite imagery in Mexico not working for 2 days since last update to the application.

                                          S 1 Reply Last reply Reply Quote 6
                                          • S Offline
                                            Saulojr @Juan Aldasoro Robles | Premium
                                            last edited by

                                            @Juan-Aldasoro-Robles all over America is not working.

                                            SutyS 1 Reply Last reply Reply Quote 6
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