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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
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    • יעקב יוסף אדלרי Offline
      יעקב יוסף אדלר
      last edited by

      יש תקלה וכרגה אין אפשרות לראות את ארצות US

      1 Reply Last reply Reply Quote 0
      • D Offline
        danax79681
        last edited by danax79681

        Looks like they moved the ALL Satellite to Premium.
        I'm dumping Windy and removing the App from my phone; there are plenty of other FREE weather sites.

        Hidromet GICH 1 Reply Last reply Reply Quote 0
        • D Offline
          danax79681
          last edited by

          Looks like they moved the ALL Satellite to Premium.
          I'm dumping Windy and removing the App from my phone; there are plenty of other FREE weather sites.

          idefix37I 1 Reply Last reply Reply Quote 1
          • danahyjoD Offline
            danahyjo | Premium
            last edited by

            No satellite coverage for North and South America yesterday and today

            1 Reply Last reply Reply Quote 2
            • J Offline
              John Handrahan | Premium
              last edited by

              For the past three days all satellite images over North America don’t show up.

              I get a please wait triple dot.

              See screenshot.

              Thank you.

              chief78cj7C 1 Reply Last reply Reply Quote 5
              • HodadH Offline
                Hodad | Premium
                last edited by

                I have been a premium subscriber for many years. I've noticed the reliability of windy decreasing this past year. living on a yacht in the islands I need something that I can depend on. It seems Windy is no longer a service that I can depend on. My subscription is coming to an end, and I will let it expire.
                Regretfully a long-time subscriber.

                1 Reply Last reply Reply Quote 0
                • chief78cj7C Offline
                  chief78cj7 @John Handrahan | Premium
                  last edited by

                  same thing for me..... works for other parts of the world, but not North/South America

                  1 Reply Last reply Reply Quote 0
                  • BrokefishNB Offline
                    BrokefishN @Eric Mackie | Premium
                    last edited by

                    @Eric-Mackie yup it messed up right when needed the most! looks the same here.

                    1 Reply Last reply Reply Quote 0
                    • CaefixC Offline
                      Caefix | Premium
                      last edited by

                      🌪⚠ https://arstechnica.com/science/2024/09/were-only-beginning-to-understand-the-historic-nature-of-helenes-flooding/

                      1 Reply Last reply Reply Quote 0
                      • Hidromet GICH Offline
                        Hidromet GIC @danax79681 | Premium
                        last edited by

                        @danax79681 Hi! that's not true, cause I have the premium version and I cannot see the Sattelite layer... please help!!

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jhonny5410
                          last edited by

                          Hola buenas tardes mi aplicación tampoco sale la imagen de satélite de América solo de Europa,Asia, ÁfricaScreenshot_20240930-134641.jpg Screenshot_20240930-134617.jpg

                          1 Reply Last reply Reply Quote 0
                          • Cristian CisnerosC Offline
                            Cristian Cisneros
                            last edited by

                            Was Something strange there, you have directly turned off the service in all regions of America, do you have UFOs up there?

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              wadnn | Premium
                              last edited by

                              I never realized how much I miss the satellite image. Of course, this also affects "Radar+".

                              1 Reply Last reply Reply Quote 0
                              • BrokefishNB Offline
                                BrokefishN @Suty | Premium
                                last edited by

                                @Suty So satellite works at "NEXLAB Satellite and Radar Collage of Dupage = https://weather.cod.edu/satrad/?parms=global-northamerica-natcolorfire-200-1-100-1&checked=map&colorbar=undefined " all weekend.

                                1 Reply Last reply Reply Quote 0
                                • leo.idtL Offline
                                  leo.idt | Premium
                                  last edited by

                                  I found out the problem is only with Windy. All other sources (competing apps and sites) show American continent images correctly.

                                  Gary59G 1 Reply Last reply Reply Quote 1
                                  • Gary59G Offline
                                    Gary59 @leo.idt | Premium
                                    last edited by

                                    @leo-idt Are you working on it?

                                    gary little

                                    1 Reply Last reply Reply Quote 0
                                    • idefix37I Offline
                                      idefix37 Sailor Moderator @danax79681
                                      last edited by idefix37

                                      @danax79681

                                      The satellite outage over America also affects Premium members, not only the free users.
                                      You can check it here

                                      https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28?sort=oldest_to_newest

                                      1 Reply Last reply Reply Quote 0
                                      • idefix37I idefix37 referenced this topic on
                                      • Borys WolakB Offline
                                        Borys Wolak
                                        last edited by

                                        IMG_2337.png IMG_2339.png IMG_2341.png IMG_2340.png
                                        This is not just a Windy issue, it is actually a legitimate technical issue with GOES 16 not connecting to websites other than STAR NESDIS, as the module that allows connection to other sites appears to be down. Evidence that it is NOT Windy’s fault is also given, from CyclonicWx AND from Tropical Tidbits. STAR appears to be the only website with running GOES data, but then again, it might be GOES 13 that they’re running on while GOES-16 is down.
                                        IMG_2342.png

                                        Borys

                                        1 Reply Last reply Reply Quote 2
                                        • Daytonaman52D Offline
                                          Daytonaman52
                                          last edited by

                                          NWS and NOAA report no outages on GOES16 or 17 as of 19:00 UTC.
                                          Sept 30, 2024.
                                          It is only Windy.

                                          258352

                                          idefix37I 1 Reply Last reply Reply Quote 1
                                          • Zang 1Z Offline
                                            Zang 1 | Premium
                                            last edited by Zang 1

                                            This guives more context about the outage: https://github.com/awslabs/open-data-registry/pull/2386

                                            extracted from the commit:
                                            DATA FEED ISSUES - Due to major damage to critical infrastructure in the Asheville, NC area from Hurricane Helene, our GOES data feeds to the cloud have been impacted. We are working with local authorities and service providers in hopes that we can restore these feeds ASAP. Note that major celluar and network (fiber) infrastructure have been damaged and this may take time to adress. Thank you for your continued support.

                                            The only places that are receiving GOES data, are direct downloading, or taking it from someone who does it, from the satelite.

                                            N 1 Reply Last reply Reply Quote 2
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