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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
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    • D Offline
      danax79681
      last edited by

      Looks like they moved the ALL Satellite to Premium.
      I'm dumping Windy and removing the App from my phone; there are plenty of other FREE weather sites.

      idefix37I 1 Reply Last reply Reply Quote 1
      • danahyjoD Offline
        danahyjo | Premium
        last edited by

        No satellite coverage for North and South America yesterday and today

        1 Reply Last reply Reply Quote 2
        • J Offline
          John Handrahan | Premium
          last edited by

          For the past three days all satellite images over North America don’t show up.

          I get a please wait triple dot.

          See screenshot.

          Thank you.

          chief78cj7C 1 Reply Last reply Reply Quote 5
          • HodadH Offline
            Hodad | Premium
            last edited by

            I have been a premium subscriber for many years. I've noticed the reliability of windy decreasing this past year. living on a yacht in the islands I need something that I can depend on. It seems Windy is no longer a service that I can depend on. My subscription is coming to an end, and I will let it expire.
            Regretfully a long-time subscriber.

            1 Reply Last reply Reply Quote 0
            • chief78cj7C Offline
              chief78cj7 @John Handrahan | Premium
              last edited by

              same thing for me..... works for other parts of the world, but not North/South America

              1 Reply Last reply Reply Quote 0
              • BrokefishNB Offline
                BrokefishN @Eric Mackie | Premium
                last edited by

                @Eric-Mackie yup it messed up right when needed the most! looks the same here.

                1 Reply Last reply Reply Quote 0
                • CaefixC Offline
                  Caefix | Premium
                  last edited by

                  🌪⚠ https://arstechnica.com/science/2024/09/were-only-beginning-to-understand-the-historic-nature-of-helenes-flooding/

                  1 Reply Last reply Reply Quote 0
                  • Hidromet GICH Offline
                    Hidromet GIC @danax79681 | Premium
                    last edited by

                    @danax79681 Hi! that's not true, cause I have the premium version and I cannot see the Sattelite layer... please help!!

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jhonny5410
                      last edited by

                      Hola buenas tardes mi aplicación tampoco sale la imagen de satélite de América solo de Europa,Asia, ÁfricaScreenshot_20240930-134641.jpg Screenshot_20240930-134617.jpg

                      1 Reply Last reply Reply Quote 0
                      • Cristian CisnerosC Offline
                        Cristian Cisneros
                        last edited by

                        Was Something strange there, you have directly turned off the service in all regions of America, do you have UFOs up there?

                        1 Reply Last reply Reply Quote 0
                        • W Offline
                          wadnn | Premium
                          last edited by

                          I never realized how much I miss the satellite image. Of course, this also affects "Radar+".

                          1 Reply Last reply Reply Quote 0
                          • BrokefishNB Offline
                            BrokefishN @Suty | Premium
                            last edited by

                            @Suty So satellite works at "NEXLAB Satellite and Radar Collage of Dupage = https://weather.cod.edu/satrad/?parms=global-northamerica-natcolorfire-200-1-100-1&checked=map&colorbar=undefined " all weekend.

                            1 Reply Last reply Reply Quote 0
                            • leo.idtL Offline
                              leo.idt | Premium
                              last edited by

                              I found out the problem is only with Windy. All other sources (competing apps and sites) show American continent images correctly.

                              Gary59G 1 Reply Last reply Reply Quote 1
                              • Gary59G Offline
                                Gary59 @leo.idt | Premium
                                last edited by

                                @leo-idt Are you working on it?

                                gary little

                                1 Reply Last reply Reply Quote 0
                                • idefix37I Offline
                                  idefix37 Sailor Moderator @danax79681
                                  last edited by idefix37

                                  @danax79681

                                  The satellite outage over America also affects Premium members, not only the free users.
                                  You can check it here

                                  https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28?sort=oldest_to_newest

                                  1 Reply Last reply Reply Quote 0
                                  • idefix37I idefix37 referenced this topic on
                                  • Borys WolakB Offline
                                    Borys Wolak
                                    last edited by

                                    IMG_2337.png IMG_2339.png IMG_2341.png IMG_2340.png
                                    This is not just a Windy issue, it is actually a legitimate technical issue with GOES 16 not connecting to websites other than STAR NESDIS, as the module that allows connection to other sites appears to be down. Evidence that it is NOT Windy’s fault is also given, from CyclonicWx AND from Tropical Tidbits. STAR appears to be the only website with running GOES data, but then again, it might be GOES 13 that they’re running on while GOES-16 is down.
                                    IMG_2342.png

                                    Borys

                                    1 Reply Last reply Reply Quote 2
                                    • Daytonaman52D Offline
                                      Daytonaman52
                                      last edited by

                                      NWS and NOAA report no outages on GOES16 or 17 as of 19:00 UTC.
                                      Sept 30, 2024.
                                      It is only Windy.

                                      258352

                                      idefix37I 1 Reply Last reply Reply Quote 1
                                      • Zang 1Z Offline
                                        Zang 1 | Premium
                                        last edited by Zang 1

                                        This guives more context about the outage: https://github.com/awslabs/open-data-registry/pull/2386

                                        extracted from the commit:
                                        DATA FEED ISSUES - Due to major damage to critical infrastructure in the Asheville, NC area from Hurricane Helene, our GOES data feeds to the cloud have been impacted. We are working with local authorities and service providers in hopes that we can restore these feeds ASAP. Note that major celluar and network (fiber) infrastructure have been damaged and this may take time to adress. Thank you for your continued support.

                                        The only places that are receiving GOES data, are direct downloading, or taking it from someone who does it, from the satelite.

                                        N 1 Reply Last reply Reply Quote 2
                                        • idefix37I Offline
                                          idefix37 Sailor Moderator @Daytonaman52
                                          last edited by

                                          @Daytonaman52
                                          See these related posts
                                          https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28/123

                                          1 Reply Last reply Reply Quote 0
                                          • idefix37I idefix37 referenced this topic on
                                          • B Offline
                                            BlSHOP | Premium
                                            last edited by

                                            Time to give us our money back. This app is worthless in USA. Spare me the fake news saying satellites are damaged and blaming NC hurricane. Every other app works fine. Windy was paid to turn it off intentionally.

                                            Zang 1Z 1 Reply Last reply Reply Quote 0
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