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    Solved Satellite outage over the North and South America (Sep 28)

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    • HodadH
      Hodad | Premium
      last edited by

      I have been a premium subscriber for many years. I've noticed the reliability of windy decreasing this past year. living on a yacht in the islands I need something that I can depend on. It seems Windy is no longer a service that I can depend on. My subscription is coming to an end, and I will let it expire.
      Regretfully a long-time subscriber.

      1 Reply Last reply Reply Quote 0
      • chief78cj7C
        chief78cj7 @John Handrahan | Premium
        last edited by

        same thing for me..... works for other parts of the world, but not North/South America

        1 Reply Last reply Reply Quote 0
        • BrokefishNB
          BrokefishN @Eric Mackie | Premium
          last edited by

          @Eric-Mackie yup it messed up right when needed the most! looks the same here.

          1 Reply Last reply Reply Quote 0
          • CaefixC
            Caefix | Premium
            last edited by

            🌪⚠ https://arstechnica.com/science/2024/09/were-only-beginning-to-understand-the-historic-nature-of-helenes-flooding/

            1 Reply Last reply Reply Quote 0
            • Hidromet GICH
              Hidromet GIC @danax79681 | Premium
              last edited by

              @danax79681 Hi! that's not true, cause I have the premium version and I cannot see the Sattelite layer... please help!!

              1 Reply Last reply Reply Quote 0
              • J
                Jhonny5410
                last edited by

                Hola buenas tardes mi aplicación tampoco sale la imagen de satélite de América solo de Europa,Asia, ÁfricaScreenshot_20240930-134641.jpg Screenshot_20240930-134617.jpg

                1 Reply Last reply Reply Quote 0
                • Cristian CisnerosC
                  Cristian Cisneros
                  last edited by

                  Was Something strange there, you have directly turned off the service in all regions of America, do you have UFOs up there?

                  1 Reply Last reply Reply Quote 0
                  • W
                    wadnn | Premium
                    last edited by

                    I never realized how much I miss the satellite image. Of course, this also affects "Radar+".

                    1 Reply Last reply Reply Quote 0
                    • BrokefishNB
                      BrokefishN @Suty | Premium
                      last edited by

                      @Suty So satellite works at "NEXLAB Satellite and Radar Collage of Dupage = https://weather.cod.edu/satrad/?parms=global-northamerica-natcolorfire-200-1-100-1&checked=map&colorbar=undefined " all weekend.

                      1 Reply Last reply Reply Quote 0
                      • leo.idtL
                        leo.idt | Premium
                        last edited by

                        I found out the problem is only with Windy. All other sources (competing apps and sites) show American continent images correctly.

                        Gary59G 1 Reply Last reply Reply Quote 1
                        • Gary59G
                          Gary59 @leo.idt | Premium
                          last edited by

                          @leo-idt Are you working on it?

                          gary little

                          1 Reply Last reply Reply Quote 0
                          • idefix37I
                            idefix37 Sailor Moderator @danax79681
                            last edited by idefix37

                            @danax79681

                            The satellite outage over America also affects Premium members, not only the free users.
                            You can check it here

                            https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28?sort=oldest_to_newest

                            1 Reply Last reply Reply Quote 0
                            • idefix37I idefix37 referenced this topic on
                            • Borys WolakB
                              Borys Wolak
                              last edited by

                              IMG_2337.png IMG_2339.png IMG_2341.png IMG_2340.png
                              This is not just a Windy issue, it is actually a legitimate technical issue with GOES 16 not connecting to websites other than STAR NESDIS, as the module that allows connection to other sites appears to be down. Evidence that it is NOT Windy’s fault is also given, from CyclonicWx AND from Tropical Tidbits. STAR appears to be the only website with running GOES data, but then again, it might be GOES 13 that they’re running on while GOES-16 is down.
                              IMG_2342.png

                              Borys

                              1 Reply Last reply Reply Quote 2
                              • Daytonaman52D
                                Daytonaman52
                                last edited by

                                NWS and NOAA report no outages on GOES16 or 17 as of 19:00 UTC.
                                Sept 30, 2024.
                                It is only Windy.

                                258352

                                idefix37I 1 Reply Last reply Reply Quote 1
                                • Zang 1Z
                                  Zang 1 | Premium
                                  last edited by Zang 1

                                  This guives more context about the outage: https://github.com/awslabs/open-data-registry/pull/2386

                                  extracted from the commit:
                                  DATA FEED ISSUES - Due to major damage to critical infrastructure in the Asheville, NC area from Hurricane Helene, our GOES data feeds to the cloud have been impacted. We are working with local authorities and service providers in hopes that we can restore these feeds ASAP. Note that major celluar and network (fiber) infrastructure have been damaged and this may take time to adress. Thank you for your continued support.

                                  The only places that are receiving GOES data, are direct downloading, or taking it from someone who does it, from the satelite.

                                  N 1 Reply Last reply Reply Quote 2
                                  • idefix37I
                                    idefix37 Sailor Moderator @Daytonaman52
                                    last edited by

                                    @Daytonaman52
                                    See these related posts
                                    https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28/123

                                    1 Reply Last reply Reply Quote 0
                                    • idefix37I idefix37 referenced this topic on
                                    • B
                                      BlSHOP | Premium
                                      last edited by

                                      Time to give us our money back. This app is worthless in USA. Spare me the fake news saying satellites are damaged and blaming NC hurricane. Every other app works fine. Windy was paid to turn it off intentionally.

                                      Zang 1Z 1 Reply Last reply Reply Quote 0
                                      • B
                                        BlSHOP | Premium
                                        last edited by

                                        Windy has done nothing to fix the satellite and I hear it works fine with other apps. What apps work? I won’t be renewing my premium here,

                                        CloudpeakC 1 Reply Last reply Reply Quote 1
                                        • N
                                          nilmar_20 @Zang 1
                                          last edited by

                                          @Zang-1 outros sites estao funcionando normalmente, como isso pode ser problema nos satelites?

                                          Zang 1Z 1 Reply Last reply Reply Quote 0
                                          • Zang 1Z
                                            Zang 1 @BlSHOP | Premium
                                            last edited by

                                            @BlSHOP Please explain why an who would pay a weather data company to sensor free data, that is not available on the sources?
                                            Go on and check by youself

                                            This are the links:
                                            NOAA Open Data Dissemination Program Datasets : https://www.noaa.gov/nodd/datasets
                                            AWS: https://registry.opendata.aws/noaa-goes/
                                            GCP: https://console.cloud.google.com/marketplace/details/noaa-public/goes-16?filter=solution-type:dataset&q=NOAA&id=5babd633-afa0-4e40-9dba-0587f4aabc47
                                            Azure: https://microsoft.github.io/AIforEarthDataSets/data/goes-r.html

                                            If you have found other source, please share it.

                                            1 Reply Last reply Reply Quote 3
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