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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
    174 Posts 125 Posters 262.5k Views 8 Watching
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    • chief78cj7C Offline
      chief78cj7 @John Handrahan | Premium
      last edited by

      same thing for me..... works for other parts of the world, but not North/South America

      1 Reply Last reply Reply Quote 0
      • BrokefishNB Offline
        BrokefishN @Eric Mackie | Premium
        last edited by

        @Eric-Mackie yup it messed up right when needed the most! looks the same here.

        1 Reply Last reply Reply Quote 0
        • CaefixC Offline
          Caefix | Premium
          last edited by

          🌪⚠ https://arstechnica.com/science/2024/09/were-only-beginning-to-understand-the-historic-nature-of-helenes-flooding/

          1 Reply Last reply Reply Quote 0
          • Hidromet GICH Offline
            Hidromet GIC @danax79681 | Premium
            last edited by

            @danax79681 Hi! that's not true, cause I have the premium version and I cannot see the Sattelite layer... please help!!

            1 Reply Last reply Reply Quote 0
            • J Offline
              Jhonny5410
              last edited by

              Hola buenas tardes mi aplicación tampoco sale la imagen de satélite de América solo de Europa,Asia, ÁfricaScreenshot_20240930-134641.jpg Screenshot_20240930-134617.jpg

              1 Reply Last reply Reply Quote 0
              • Cristian CisnerosC Offline
                Cristian Cisneros
                last edited by

                Was Something strange there, you have directly turned off the service in all regions of America, do you have UFOs up there?

                1 Reply Last reply Reply Quote 0
                • W Offline
                  wadnn | Premium
                  last edited by

                  I never realized how much I miss the satellite image. Of course, this also affects "Radar+".

                  1 Reply Last reply Reply Quote 0
                  • BrokefishNB Offline
                    BrokefishN @Suty | Premium
                    last edited by

                    @Suty So satellite works at "NEXLAB Satellite and Radar Collage of Dupage = https://weather.cod.edu/satrad/?parms=global-northamerica-natcolorfire-200-1-100-1&checked=map&colorbar=undefined " all weekend.

                    1 Reply Last reply Reply Quote 0
                    • leo.idtL Offline
                      leo.idt | Premium
                      last edited by

                      I found out the problem is only with Windy. All other sources (competing apps and sites) show American continent images correctly.

                      Gary59G 1 Reply Last reply Reply Quote 1
                      • Gary59G Offline
                        Gary59 @leo.idt | Premium
                        last edited by

                        @leo-idt Are you working on it?

                        gary little

                        1 Reply Last reply Reply Quote 0
                        • idefix37I Online
                          idefix37 Sailor Moderator @danax79681
                          last edited by idefix37

                          @danax79681

                          The satellite outage over America also affects Premium members, not only the free users.
                          You can check it here

                          https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28?sort=oldest_to_newest

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                          • idefix37I idefix37 referenced this topic on
                          • Borys WolakB Offline
                            Borys Wolak
                            last edited by

                            IMG_2337.png IMG_2339.png IMG_2341.png IMG_2340.png
                            This is not just a Windy issue, it is actually a legitimate technical issue with GOES 16 not connecting to websites other than STAR NESDIS, as the module that allows connection to other sites appears to be down. Evidence that it is NOT Windy’s fault is also given, from CyclonicWx AND from Tropical Tidbits. STAR appears to be the only website with running GOES data, but then again, it might be GOES 13 that they’re running on while GOES-16 is down.
                            IMG_2342.png

                            Borys

                            1 Reply Last reply Reply Quote 2
                            • Daytonaman52D Offline
                              Daytonaman52
                              last edited by

                              NWS and NOAA report no outages on GOES16 or 17 as of 19:00 UTC.
                              Sept 30, 2024.
                              It is only Windy.

                              258352

                              idefix37I 1 Reply Last reply Reply Quote 1
                              • Zang 1Z Offline
                                Zang 1 | Premium
                                last edited by Zang 1

                                This guives more context about the outage: https://github.com/awslabs/open-data-registry/pull/2386

                                extracted from the commit:
                                DATA FEED ISSUES - Due to major damage to critical infrastructure in the Asheville, NC area from Hurricane Helene, our GOES data feeds to the cloud have been impacted. We are working with local authorities and service providers in hopes that we can restore these feeds ASAP. Note that major celluar and network (fiber) infrastructure have been damaged and this may take time to adress. Thank you for your continued support.

                                The only places that are receiving GOES data, are direct downloading, or taking it from someone who does it, from the satelite.

                                N 1 Reply Last reply Reply Quote 2
                                • idefix37I Online
                                  idefix37 Sailor Moderator @Daytonaman52
                                  last edited by

                                  @Daytonaman52
                                  See these related posts
                                  https://community.windy.com/topic/36900/satellite-outage-over-the-north-and-south-america-sep-28/123

                                  1 Reply Last reply Reply Quote 0
                                  • idefix37I idefix37 referenced this topic on
                                  • B Offline
                                    BlSHOP | Premium
                                    last edited by

                                    Time to give us our money back. This app is worthless in USA. Spare me the fake news saying satellites are damaged and blaming NC hurricane. Every other app works fine. Windy was paid to turn it off intentionally.

                                    Zang 1Z 1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      BlSHOP | Premium
                                      last edited by

                                      Windy has done nothing to fix the satellite and I hear it works fine with other apps. What apps work? I won’t be renewing my premium here,

                                      CloudpeakC 1 Reply Last reply Reply Quote 1
                                      • N Offline
                                        nilmar_20 @Zang 1
                                        last edited by

                                        @Zang-1 outros sites estao funcionando normalmente, como isso pode ser problema nos satelites?

                                        Zang 1Z 1 Reply Last reply Reply Quote 0
                                        • Zang 1Z Offline
                                          Zang 1 @BlSHOP | Premium
                                          last edited by

                                          @BlSHOP Please explain why an who would pay a weather data company to sensor free data, that is not available on the sources?
                                          Go on and check by youself

                                          This are the links:
                                          NOAA Open Data Dissemination Program Datasets : https://www.noaa.gov/nodd/datasets
                                          AWS: https://registry.opendata.aws/noaa-goes/
                                          GCP: https://console.cloud.google.com/marketplace/details/noaa-public/goes-16?filter=solution-type:dataset&q=NOAA&id=5babd633-afa0-4e40-9dba-0587f4aabc47
                                          Azure: https://microsoft.github.io/AIforEarthDataSets/data/goes-r.html

                                          If you have found other source, please share it.

                                          1 Reply Last reply Reply Quote 3
                                          • T Offline
                                            Tammy Sillstrop | Premium
                                            last edited by

                                            I love your app and will hang til it is fix. Thanks.

                                            1 Reply Last reply Reply Quote 2
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