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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
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    • Alejandro Soto 4A Offline
      Alejandro Soto 4 | Premium
      last edited by

      Satellite no function
      c016fcf1-9146-406d-b393-1fc979c3045c-image.png

      1 Reply Last reply Reply Quote 0
      • M Offline
        maxus3 Pilot | Premium
        last edited by

        Reporting same experience - no satellite images, of any type. 3 days now. Tried with different computers and different networks so it's not "me".

        1 Reply Last reply Reply Quote 0
        • vortexyaV Offline
          vortexya @StephanieHH | Premium
          last edited by

          @StephanieHH
          Seems so , I should have mentioned I am in Australia, but after checking just now it has been resolved, happy days :)

          Station FW8109 (Anna Bay NSW)
          Weatherflow Tempest

          1 Reply Last reply Reply Quote 2
          • DukemetereoloD Offline
            Dukemetereolo @Bernardo Cardoso
            last edited by

            @Bernardo-Cardoso Péssima hora pra acontecer isso..

            1 Reply Last reply Reply Quote 1
            • R Offline
              rustyd100 | Premium
              last edited by

              @David-Polášek said in Satellite outage over the North and South America (Sep 28):

              Due to major damage to critical infrastructure from Hurricane Helen, there is an outage of satellite data (GEOS-16 East and GEOS-18 West data) over the American continent. We are not receiving any data.

              Thanks for the effort. There aren't a lot of choices! And Murphy's Law dictates that GOES will be restored moments after you do find a workaround!

              1 Reply Last reply Reply Quote 0
              • B Offline
                billkard
                last edited by

                Glad to hear it's not just me. I really use the satellite overlay more than any other and it's disappointing that it's not working. I hope it is looked into and fixed soon.

                1 Reply Last reply Reply Quote 0
                • CloudpeakC Offline
                  Cloudpeak @BlSHOP | Premium
                  last edited by

                  @BlSHOP
                  I agree with you. It hasn't worked for me going on over 5 days now. Ridiculous, as I am paying for Premium. I've been using Accuweather. I also use Clime and WeatherBug.

                  1 Reply Last reply Reply Quote 1
                  • David PolášekD David Polášek has marked this topic as solved on
                  • theaudimanT Offline
                    theaudiman | Premium
                    last edited by

                    I note this morning that the satellite view is back but now the radar+ layer isn't working.

                    Brian

                    TZT 1 Reply Last reply Reply Quote 0
                    • TZT Offline
                      TZ Windy Staff @theaudiman
                      last edited by

                      @theaudiman Hi, can you please specify your problems with the Radar+? Please also attach the type and version of your operating system and version of Windy application. According to our monitoring the Radar+ is working world-wide.

                      G 1 Reply Last reply Reply Quote 1
                      • G Offline
                        guitarguy2k5150 @TZ | Premium
                        last edited by

                        @TZ ![alt text](satellite not working.png )

                        Worked for a day and broke this morning at 7:40AM est

                        1 Reply Last reply Reply Quote 2
                        • l_escherL Offline
                          l_escher | Premium
                          last edited by

                          Satellite outage again Oct 2. Watched the image of N America goWindy outage 2024-10-02 at 8.17.50 AM.jpg from partial to nothing.
                          Windy 2024-10-02 at 7.22.56 AM 2.jpg

                          1 Reply Last reply Reply Quote 1
                          • B Offline
                            BlSHOP | Premium
                            last edited by

                            You may want to “UNSOLVE” the status since you turned off the United States again.

                            Must be another fatal hurricane coming through. Nothing to see here.

                            WheatsW 1 Reply Last reply Reply Quote 1
                            • WheatsW Offline
                              Wheats Meteorologist @BlSHOP | Premium
                              last edited by Wheats

                              @BlSHOP I agree that although the reason for the outage is solved, the issue itself isn't solved.

                              NOAA is posting messages about the issues they are having with their products.
                              https://www.ospo.noaa.gov/operations/messages.html
                              Windy isn't "turning off" anything.

                              B 1 Reply Last reply Reply Quote 4
                              • B Offline
                                BlSHOP @Wheats | Premium
                                last edited by

                                @Wheats fair enough, but someone is turning it off. Thank you for sharing. As a premium member, this is very frustrating and disappointing.

                                WheatsW 1 Reply Last reply Reply Quote 1
                                • CaefixC Offline
                                  Caefix
                                  last edited by

                                  https://www.axios.com/2024/09/30/top-us-climate-center-offline-hurricane-helene
                                  https://www.ncdc.noaa.gov/
                                  ncdc-outage.png

                                  1 Reply Last reply Reply Quote 1
                                  • WheatsW Offline
                                    Wheats Meteorologist @BlSHOP | Premium
                                    last edited by Wheats

                                    @BlSHOP not a problem at all, glad to help :)
                                    I've never physically seen where the ncdc servers are - but if they are in North Carolina like google says they are...then we need some perspective and I'm inclined to be more worried about the Natural Disaster's destruction than I am about some satellite data that isn't showing up right now on this particular application.

                                    B 1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      BlSHOP @Wheats | Premium
                                      last edited by

                                      @Wheats yup, I'm in NC and have family at ground zero. This is why I want it back up and running.

                                      1 Reply Last reply Reply Quote 1
                                      • CaefixC Offline
                                        Caefix
                                        last edited by Caefix

                                        https://www.noaa.gov/news/noaa-ncei-websites-systems-down-due-to-helene-devastation-in-asheville-nc

                                        https://www.ozonelayer.noaa.gov/action/ncdc.htm

                                        https://avltoday.6amcity.com/government/85-million-investment-noaa-asheville-nc

                                        1 Reply Last reply Reply Quote 2
                                        • Antonio Campos 5A Offline
                                          Antonio Campos 5 | Premium
                                          last edited by

                                          Good morning!
                                          I haven't been able to access wind and rain forecasts in my app for a couple of days.
                                          I am in Brazil.
                                          Any news on system faults?
                                          Thanks

                                          1 Reply Last reply Reply Quote 0
                                          • w00tsyW Offline
                                            w00tsy | Premium
                                            last edited by w00tsy

                                            EDIT Appears to be working once again. False alarm!

                                            It appears our problems have returned at a very critical time in the gulf.

                                            f5ce59ba-655e-44a0-8abc-7be25a3b9cdc-image.png

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