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    Satellite outage over the North and South America (Sep 28)

    Scheduled Pinned Locked Moved Solved System Status
    174 Posts 125 Posters 272.4k Views 8 Watching
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    • Kevin SheehyK Offline
      Kevin Sheehy | Premium
      last edited by

      I can't see the satellite for America! Please help

      1 Reply Last reply Reply Quote 2
      • nikitatmN Offline
        nikitatm | Premium
        last edited by

        It has been more than 2 days since the satellite images not supported in North and South Americas. The company need to be accountable for the issue. Silence is not a good answer for the customers.

        Rick Edwards 3R 1 Reply Last reply Reply Quote 1
        • Rodney MorganR Offline
          Rodney Morgan | Premium
          last edited by

          No Satellite for 3 days...WHY..? rebates coming..?

          Rod Morgan

          1 Reply Last reply Reply Quote 2
          • mycoblueM Offline
            mycoblue | Premium
            last edited by

            Same here as well. I don't recall having this kind of outage on windy before lasting this long. What's up, it would be nice to get an update as to what is going on. It's Sunday evening @ 7pm....

            1 Reply Last reply Reply Quote 1
            • Capt.Jose Miguel CalderonC Offline
              Capt.Jose Miguel Calderon | Premium
              last edited by

              Same around here, Satellite View is very helpful for us. We are a group of Pilots flying into Colombian Jungle between indigenous communities. Please Load again!! Thats a great tool!

              1 Reply Last reply Reply Quote 1
              • S Offline
                scottmjones | Premium
                last edited by

                Problem exists for both mobile and web. Radar+ shows only radar data.

                1 Reply Last reply Reply Quote 1
                • S Offline
                  scottmjones | Premium
                  last edited by

                  Radar+ has radar data only.

                  1 Reply Last reply Reply Quote 0
                  • Rick Edwards 3R Offline
                    Rick Edwards 3 @nikitatm | Premium
                    last edited by

                    @nikitatm absolutely. This may have been acceptable for the first 4 hours but I think we're entitled to an explanation at this point.
                    At first I thought it may have been one of the satellites was shot down but 30% of global coverage seems likely it's just failed system integration.
                    Is the western hemisphere server in the path of a hurricane and flooded out or what?

                    1 Reply Last reply Reply Quote 0
                    • Joshua AguireJ Offline
                      Joshua Aguire
                      last edited by

                      No he podido ver la vista Satelital desde hace varios días

                      1 Reply Last reply Reply Quote 0
                      • Bernardo CardosoB Offline
                        Bernardo Cardoso @David Polášek
                        last edited by

                        @David-Polášek fora do ar no Brasil. 😢

                        DukemetereoloD 1 Reply Last reply Reply Quote 1
                        • engelgoduarteE Offline
                          engelgoduarte @Jdbarkley
                          last edited by

                          @Jdbarkley
                          Same here. The satellite view is only available in a half portion of the Earth. The Americas don't have it.

                          1 Reply Last reply Reply Quote 0
                          • U Offline
                            ursus1971 | Premium
                            last edited by

                            Ive got the same problem, since about 2 days. The entire north and south of America is missing. Greetings from Switzerland

                            1 Reply Last reply Reply Quote 0
                            • Patrick Van NeckP Offline
                              Patrick Van Neck | Premium
                              last edited by

                              Screenshot 2024-09-30 at 2.34.56 AM.png

                              1 Reply Last reply Reply Quote 0
                              • theaudimanT Offline
                                theaudiman | Premium
                                last edited by

                                Screenshot 2024-09-30 080126.jpg

                                Screenshot just clipped from my Windows 11 Chrome extension from Ventusky clearly working and showing sources as GOES and METEOSAT, so this is clearly a fault at the Windy end. Over the years as a premium subscriber I have found that when there is a problem it's always some considerable time before it's fixed.

                                Brian

                                1 Reply Last reply Reply Quote 5
                                • vortexyaV Offline
                                  vortexya | Premium
                                  last edited by

                                  Hi All,
                                  For the last couple of days the satellite screen has been constantly stuck in a supposed loading loop, ie: the 3 white circular loading indicators just keep appearing. I am on Chrome(latest) and win 10 (latest update) and use Starlink , so it is not the connection. Just wondering if anyone else has experienced this. Radar is fine as are everything else I have checked.
                                  Kind Regards,
                                  Gary

                                  Station FW8109 (Anna Bay NSW)
                                  Weatherflow Tempest

                                  StephanieHHS 1 Reply Last reply Reply Quote 1
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                                  • Dragnet 0D Offline
                                    Dragnet 0 | Premium
                                    last edited by

                                    How long before you get the satellite images back? It's been many many days that it hasn't worked. Do we get a credit on our payment? What's taking so long to fix this?

                                    SutyS 1 Reply Last reply Reply Quote 3
                                    • StephanieHHS Offline
                                      StephanieHH @vortexya | Premium
                                      last edited by

                                      @vortexya

                                      Same, but it is only for a certain area of the world, over Europe, Africa towards the east/west time boarder it seems to be working. Basically only the east Longitudes.

                                      vortexyaV 1 Reply Last reply Reply Quote 0
                                      • Istanbul34I Offline
                                        Istanbul34
                                        last edited by

                                        kalın yazı
                                        Some trouble for southeastern europe and the Balkans radar just now at 10.26GMT septembré 30th

                                        🤗

                                        1 Reply Last reply Reply Quote 0
                                        • gptwistedG Offline
                                          gptwisted | Premium
                                          last edited by

                                          When this will be fixed?

                                          --

                                          TZT 1 Reply Last reply Reply Quote 0
                                          • SutyS Offline
                                            Suty Windy Staff @Dragnet 0
                                            last edited by

                                            @Dragnet-0 HI, there is a satellite outage on the end of provider, more info here.

                                            1 Reply Last reply Reply Quote 1
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