Widget not available

gregor 11

@Reece-Andersson I have the same issue:

Suty

@gregor-11 Do you use the latest version of our app as well?

gregor 11

@Suty of course, always keep app updated! ;)

agchs

I'm having the same issues as reported in here, even with the latest version of the app.

Suty

Could you please provide the screenshot of your widget settings and your approximate location?

Mercator

Same problem here for the radar and satellite widgets on MacOS 15.0.1 and iPadOS 18.0.1 but, strangely, it works on iOS 18.0.1

Suty

@Mercator Can you provide the setup of those widgets and your location?

gregor 11

@gregor-11 any updates on this? i daily check app store for the update ...

agchs

Approx. location: Cambridge, UK

agchs

Exactly the same with me. It works on iPhone, but not on iPad or MacOS.

These are the widget for radar and satellite.

agchs

And here is an example of the configuration, in case that's helpful.

Many thanks

Suty

@agchs Okay and from which region you are trying to access our app and widgets?

gregor 11

@Suty i'm from europe, slovenia.

Suty

@gregor-11 Okay, thank you for that. Can be possible that you use any VPN or similar tool on your device?

agchs

Also in the UK.
iPhone widgets work fine. Just iPad and MacOS aren't working.
Many thanks

gregor 11

@Suty no, i use iphone 11 on iOS 18.0.1
after today's update, it's still the same

gregor 11

@Suty still no solution?