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    My widget can't display data

    Bug Reports
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    • SutyS
      Suty Administrator @Dat 7
      last edited by

      @Dat-7 we would need further info about the case. What device, OS and version of that OS.

      Dat 7D 1 Reply Last reply Reply Quote 0
      • Dat 7D
        Dat 7 @Suty | Premium
        last edited by

        @Suty My phone is ulefone armor 24, it use android 13. My widget haven't just displayed about 20 days

        SutyS 1 Reply Last reply Reply Quote 0
        • dobrigoranD
          dobrigoran | Premium
          last edited by

          @Dat-7 Delete that widget and add it once again.

          Dat 7D 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Dat 7
            last edited by

            @Dat-7 Okay and when you check the widget setup, there is no info about necessity to adjust the batter consumption for example?

            Dat 7D 1 Reply Last reply Reply Quote 0
            • Dat 7D
              Dat 7 @dobrigoran | Premium
              last edited by

              @dobrigoran I did, but nothing change

              1 Reply Last reply Reply Quote 0
              • Dat 7D
                Dat 7 @Suty | Premium
                last edited by

                @Suty nothing to adjust

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @Dat 7
                  last edited by

                  @Dat-7 So, you have battery consumption fully allowed and other permissions as well, right? What size of widget do you use? 4x2 or more?

                  Dat 7D 1 Reply Last reply Reply Quote 0
                  • Dat 7D
                    Dat 7 @Suty | Premium
                    last edited by

                    @Suty yes, Battery and permission are full alow. Size is 4x2

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @Dat 7
                      last edited by

                      @Dat-7 Hi, is that a default size, or when you create a widget, it has a different one?

                      Dat 7D 1 Reply Last reply Reply Quote 0
                      • Dat 7D
                        Dat 7 @Suty | Premium
                        last edited by

                        @Suty it's default size. I have used this size and have no problem

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Dat 7
                          last edited by

                          @Dat-7 Any auto optimization apps in your device, that can affect the behavior? Also do you use any custom launcher? Do you have problem with our all widgets?

                          Dat 7D 1 Reply Last reply Reply Quote 0
                          • Dat 7D
                            Dat 7 @Suty | Premium
                            last edited by

                            @Suty yes, I have used Go laucher z, but it not affect to another widgets and widget windy.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @Dat 7
                              last edited by

                              @Dat-7 Could you please test it without the launcher?

                              Dat 7D 1 Reply Last reply Reply Quote 0
                              • Dat 7D
                                Dat 7 @Suty | Premium
                                last edited by

                                @Suty I have used the launcher for the long time, so I really don't remember how to stop it. I try to stop it by setting /application/ but it don't stop.

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator @Dat 7
                                  last edited by

                                  @Dat-7 Okay, when you create a new widget, does that issue appear immediately or after some time? Can you please test that?

                                  Dat 7D 1 Reply Last reply Reply Quote 0
                                  • Dat 7D
                                    Dat 7 @Suty | Premium
                                    last edited by

                                    @Suty I delete the widget and add it again, that issue appear immediately.

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS
                                      Suty Administrator @Dat 7
                                      last edited by

                                      @Dat-7 Okay and do we talk about all our widgets?

                                      Dat 7D 1 Reply Last reply Reply Quote 0
                                      • Dat 7D
                                        Dat 7 @Suty | Premium
                                        last edited by

                                        @Suty you mean other widgets windy?

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @Dat 7
                                          last edited by

                                          @Dat-7 Yes, our other widgets.

                                          Dat 7D 1 Reply Last reply Reply Quote 0
                                          • Dat 7D
                                            Dat 7 @Suty | Premium
                                            last edited by

                                            @Suty Other widgets are ok (1x4, and 2x2)

                                            1 Reply Last reply Reply Quote 0
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