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    Grey rectangular shape in iOS app

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    • gertimG
      gertim | Premium
      last edited by

      Hello there everyone!

      Hope everyone is doing good.

      When I open Windy app on iOS 18 on startup there is a grey rectangular shape. It seems that it has started a few weeks ago and this shape constantly reappears. Maybe a problem with UI or something else? Does anyone else has experienced it?
      I can’t find how to attach here the glitch as screenshot.

      Thank you
      Gerti

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @gertim
        last edited by

        @gertim Hi, we are investigating the issue. Does it appear out of nowhere, or was it for example after new install or reinstall/update of the app? Do you have anything that could help us to find it? We are not able to find the cause and replicate it.

        gertimG 1 Reply Last reply Reply Quote 0
        • gertimG
          gertim @Suty | Premium
          last edited by

          Hi @Suty,

          I deleted and reinstalled the app, and it’s still there.

          Here is the image of the issue, i am not sure if the link of the image works.

          ae75bcf7-4443-4b51-81d8-bb32b9a54fbb-image.png

          1 Reply Last reply Reply Quote 0
          • M
            Makegroove
            last edited by

            I use windy on iPhone 6s iOs 15.8 and report a similar issue . Rectangular black shape . Appears only in radar layer; disappears when opening/closing the layer menue once.

            1 Reply Last reply Reply Quote 0
            • M
              Makegroove
              last edited by

              Appeared after updating 09/27/24
              (version 43.000303)

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @Makegroove
                last edited by

                @Makegroove Okay, could you please try to reinstall the app completely and then let me know about the result?

                1 Reply Last reply Reply Quote 0
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