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    Failed to locate

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    • R Offline
      Richard-ZSL
      last edited by Richard-ZSL

      When I click on find my location, the following sentence appears.(Failed to determine your location. Make sure Windy.com has permission to access your location)
      I made sure that all my software location permissions were turned on completely and tried everything to no vail.

      微信图片_20241018175852.jpg
      微信图片_20241018180455.jpg

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Richard-ZSL
        last edited by

        @Richard-ZSL Hi there, could you please change the option to allow all the time to test the feature as well?

        R 2 Replies Last reply Reply Quote 0
        • R Offline
          Richard-ZSL @Suty
          last edited by

          @Suty I tried it, and it didn't work.

          1 Reply Last reply Reply Quote 0
          • R Offline
            Richard-ZSL @Suty
            last edited by

            @Suty I contacted the engineers of Huawei to help me check the problem. Their conclusion is that the positioning permission is normal and the background is working normally, but the software may not be successful in positioning. Later, your software developers may be needed to adapt to my HarmonyOS.
            Screenshot_20241019_234243_com.huawei.android.hwouc.jpg

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Richard-ZSL
              last edited by

              @Richard-ZSL Can you please check the error console in our app? You should find it at the bottom of the menu.

              R 1 Reply Last reply Reply Quote 0
              • R Offline
                Richard-ZSL @Suty
                last edited by

                @Suty Of course, but it also shows no problem.Screenshot_20241021_225723_com.windyty.android.jpg

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @Richard-ZSL
                  last edited by

                  @Richard-ZSL Okay and the rest of apps works okay? Also, does your device have support of Google Play, or not?

                  R 1 Reply Last reply Reply Quote 0
                  • R Offline
                    Richard-ZSL @Suty
                    last edited by

                    @Suty Other software is normal, not support Google Play

                    1 Reply Last reply Reply Quote 0
                    • F Offline
                      fatkoala
                      last edited by

                      I am also in China, experiencing exactly the same issue.
                      I am using an Android phone purchased locally, with Google service removed.

                      • OS: Android 12
                      • Windy version: 44.1.3

                      To give you more details,

                      1. When the app starts, my location is centered on the map CORRECTLY.
                      2. But when I tap on the Home icon, or Find My Location, then the error message “Failed to determine your location.” appears, and my location cannot not be identified.
                      3. I checked the Location Access History in the OS settings, it shows the access is ALLOWED every time I tap, although the app says otherwise (see images).
                      4. If I use a VPN, the app will identify the SERVER location as my location when the app starts or reloads.

                      a.jpg

                      b.jpg

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @fatkoala
                        last edited by

                        @fatkoala Hi, you mentioned that the Google Services are removed, so may I ask where and how did you get this version of our app?

                        F 1 Reply Last reply Reply Quote 0
                        • F Offline
                          fatkoala @Suty
                          last edited by

                          @Suty Downloaded the apk file from APKMirror on PC, and transfered the apk file to my phone.

                          MarkNagyM 1 Reply Last reply Reply Quote 0
                          • MarkNagyM Offline
                            MarkNagy Windy Staff @fatkoala
                            last edited by

                            @fatkoala We are not responsible for unofficial application versions, however the issue you are facing is that your application version is trying to use google SDK to find your location.

                            F 1 Reply Last reply Reply Quote 1
                            • F Offline
                              fatkoala @MarkNagy
                              last edited by

                              @MarkNagy Thank you for the explanation. I guess I will just have to accept it as it is, and wait for future versions that do not use Google SDK.

                              MarkNagyM 1 Reply Last reply Reply Quote 0
                              • MarkNagyM Offline
                                MarkNagy Windy Staff @fatkoala
                                last edited by

                                @fatkoala Thank you for your understanding, we will consider implementation of fallback to pure android GPS location provider.

                                Aiden GA 1 Reply Last reply Reply Quote 0
                                • Aiden GA Offline
                                  Aiden G @MarkNagy | Premium
                                  last edited by

                                  @MarkNagy I'd just like to mention on this thread because this confirmed my suspicion of why windy wasn't able to find my location.

                                  Windy is one of the few non FOSS apps I use and happily pay for due to the very high quality of service you provide, it's essential for my job. Still perfectly usable without location services, but it would be nice, and the more apps that don't purely rely on google's attempted monopoly the better imo. Especially as android builds without google play services become more prevalent and accessible to install, this should be a consideration of every developer (in my opinion)

                                  1 Reply Last reply Reply Quote 2
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