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    Time and day forecast slider not showing

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    • clearbluesky3C
      clearbluesky3 | Premium
      last edited by

      The slider has disappeared and the time block is stuck at 0.00hr further up the screen. This is on PM2.5 and NO2. Most other tiles seem to be ok and the forecast slider is showing.

      idefix37I 1 Reply Last reply Reply Quote 1
      • idefix37I
        idefix37 Sailor Moderator @clearbluesky3
        last edited by

        @clearbluesky3
        You are right, the timeline disappears when CAMS-EU model is selected for PM2.5 and NO2. It works well when the global CAMS model is chosen both in the mobile app and in the browser version.

        4A604C7E-D165-48A9-BA0D-CEEEBA46DD69.jpeg

        clearbluesky3C 1 Reply Last reply Reply Quote 2
        • O
          old_persecute803 | Premium
          last edited by

          I can confirm this has been an issue for me too:

          • Issue started around two weeks ago (very roughly)
          • Layers that I've noticed are impacted: PM2.5, surface ozone, NO2
          • Model: CAMS EU
          1 Reply Last reply Reply Quote 1
          • clearbluesky3C
            clearbluesky3 @idefix37 | Premium
            last edited by

            @idefix37 thanks .. that's helpful. I can get it to show now temporarily. Hopefully there will be an update/fix to how it was before.

            1 Reply Last reply Reply Quote 0
            • O
              old_persecute803 | Premium
              last edited by old_persecute803

              @idefix37 Thanks for the temporary workaround. Every day that I check air quality for my area I end up having to select that other model then click on that slider to put it back to the current time... Several times over since it affects multiples layers, so it gets fastidious and I end up yearning for a fix 🙃 Has this been filed as "to fix" by the team since it's easily reproducible?

              1 Reply Last reply Reply Quote 0
              • O
                old_persecute803 | Premium
                last edited by

                Not sure if y'all did something or not, but today the issue has vanished! Here's to hoping it's not just a temporary relief! 🤞

                1 Reply Last reply Reply Quote 2
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