Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Wrong home location creating incorrect subscription price

    Windy Premium
    2
    2
    78
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • 2
      2stepbay2 | Premium
      last edited by

      In October 2023, I paid for a Premium package. At the time, I was visiting South Africa (I live in Hawaii). My billing comes up for renewal soon. I noticed on FastSpring that my location is South Africa. As such, a 15% VAT for South Africa was charged in addition to the $18.99 (just noticing this). I changed my location back to the United States/Hawaii. Yet the amount I'll be charged for the Premium package annual renewal still shows the 15% VAT charge. How can I get this matter resolved. Thanks. Joseph

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @2stepbay2
        last edited by

        @2stepbay2 Hi, could you please forward the invoice and details at support@windy.com?

        1 Reply Last reply Reply Quote 0
        • SutyS Suty moved this topic from Your Feedback and Suggestions on
        • First post
          Last post
        Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
        NodeBB & contributors, OSM & contributors, HERE maps
        Terms of Use     Privacy Policy