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    Radar data not showing anymore in entire country.

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    • SutyS Offline
      Suty Windy Staff @Andres Mauricio Cice
      last edited by

      @Andres-Mauricio-Cice Hi, we have problem with getting data from the source, since they block the access and we are not able to contact them. However, I forwarded the post to colleagues for further investigation, if anything can be useful.

      Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
      • Andres Mauricio CiceA Offline
        Andres Mauricio Cice @Suty
        last edited by

        @Suty Thanks for your response.

        Probably the data that you are trying to access isn't free anymore and a fee is required. It sounds like so, because the website says that some data is available after paying a fee.

        I hope that something can be worked up. They should answer through the webform. O perhaps the other developers can help.

        I miss the radar in the Radar+ plus feature.

        Filip_KF 2 Replies Last reply Reply Quote 2
        • Andres Mauricio CiceA Andres Mauricio Cice referenced this topic on
        • Filip_KF Offline
          Filip_K Windy Staff @Andres Mauricio Cice
          last edited by

          Hi @Andres-Mauricio-Cice, thank You very much for Your time looking into this issue. I tried contacting SMN many time using the form You sent a link to. I never got any response.

          INTA is new to me, but the link doesn't open, I'm getting this error
          Screenshot_20241029_091642.png
          Also Rain Alarm doesn't seem to currently have any data (which might be related to the INTA site being probably down). This is what their data look like compared to data from SMN:
          Screenshot_20241029_092004.png
          452d431f-fec7-4c01-a4cb-f3224b01a541-image.png

          Andres Mauricio CiceA 2 Replies Last reply Reply Quote 2
          • Filip_KF Offline
            Filip_K Windy Staff @Andres Mauricio Cice
            last edited by

            @Andres-Mauricio-Cice
            All in all, we would very much appreciate any help contacting SMN, since I wasn't able to do so. Although I tried very hard many, many times. With no luck. If You would be able to get me a contact to someone who is related to their radar data and will actually respond to me, that would help me immersely!

            Maybe calling them would help, which I can't do.

            Andres Mauricio CiceA EduardoSGE 2 Replies Last reply Reply Quote 1
            • Andres Mauricio CiceA Offline
              Andres Mauricio Cice @Filip_K
              last edited by Andres Mauricio Cice

              @Filip_K if yo look closely in the bottom right of SMN radar's page you will see the logo of INTA. Also in the app Rain Alarm you will see that the radars are credited to INTA.

              All the radars, excluding the one located in Ezeiza Buenos Aires are directly operated by INTA. SMN receives the data from them. So they are the primary source of radars data.

              INTA contact page is working for me. Care to try again? https://atencionciudadana.inta.gob.ar/

              Rain Alarm, Radsahd, Meteored. Those 3 apps have current access to radar data. Perhaps you can talk with those developers or agree something. I'm writing a mail asking for help to them.

              https://play.google.com/store/apps/details?id=com.socialex.radsathd

              https://play.google.com/store/apps/details?id=aplicacion.tiempo

              1 Reply Last reply Reply Quote 1
              • Andres Mauricio CiceA Offline
                Andres Mauricio Cice @Filip_K
                last edited by Andres Mauricio Cice

                @Filip_K definitively I'm going to try to call them tomorrow. Today is a bit late.

                They also have an email address: smn AT smb.gob.ar
                INTA main mail is: dri AT inta.gob.ar

                Sorry about the at, something is blocking the mails as spam and I can't write the at. Please remove the spaces and replace at with the actusl one.

                Thanks for your response, I'm going to try to reach them by phone.

                1 Reply Last reply Reply Quote 0
                • Andres Mauricio CiceA Offline
                  Andres Mauricio Cice @Filip_K
                  last edited by Andres Mauricio Cice

                  @Filip_K Data is currently showing in Rain Alarm. Took a screen cap for you, if you look at the bottom of the image, it says Instituto De Tecnología Agropecuaria Nacional. (It's INTA)

                  Rain Alarm screenshot in Google photos

                  Filip_KF 2 Replies Last reply Reply Quote 0
                  • Filip_KF Offline
                    Filip_K Windy Staff @Andres Mauricio Cice
                    last edited by

                    @Andres-Mauricio-Cice
                    Great to know that radars are operated by INTA, I didn't know about that. I'll try contacting them and the developers of the apps You mention. Thank You very much for Your insight, it is very helpful.

                    I'll keep You posted with the updates!

                    1 Reply Last reply Reply Quote 1
                    • Filip_KF Offline
                      Filip_K Windy Staff @Andres Mauricio Cice
                      last edited by

                      @Andres-Mauricio-Cice
                      So I've sent message to smn@smn.gob.ar and dri@inta.gob.ar. Although from the latter one (INTA) I got error straight back:
                      Screenshot_20241030_082025.png

                      I was able to find more contacts here (president and vice president), I'll try to contact them.

                      https://atencionciudadana.inta.gob.ar/ still doesn't work for me, no idea why

                      Andres Mauricio CiceA 1 Reply Last reply Reply Quote 1
                      • Andres Mauricio CiceA Offline
                        Andres Mauricio Cice @Filip_K
                        last edited by Andres Mauricio Cice

                        @Filip_K perhaps the form is blocked from outside of Argentina. Already sent a request myself.After posting the form I received a automated mail from atencionciudadana AT inta.gob.ar with an support ticket (number 4070). So fingers crossed.

                        Calling to the Servicio Meteorológico Nacional seems to be a dead end, I only reach a poorly designed automated call response service. So far I couldn't reach any human being behind it. I'm going to keep trying.

                        I'm also calling to INTA, but there is a long queue.

                        It should be a way. I hope that Michael Diener from rain Alarm answers and tells us his secret :)

                        Thanks for your dedication, Argentina is a messy country. I'm very happy with your interest.

                        Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
                        • Filip_KF Filip_K referenced this topic on
                        • Andres Mauricio CiceA Offline
                          Andres Mauricio Cice @Andres Mauricio Cice
                          last edited by

                          @Andres-Mauricio-Cice weanted to update: So far, no luck. :(

                          1 Reply Last reply Reply Quote 0
                          • maxvelrocity34M Offline
                            maxvelrocity34 Astronomer
                            last edited by

                            due to the rain alarm awanser we have fixed the eorr thanks guys

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              wolfgrw
                              last edited by

                              Hi!
                              Same in the Azores. The radar data is no tshowing for several days now..

                              Filip_KF 1 Reply Last reply Reply Quote 0
                              • Filip_KF Offline
                                Filip_K Windy Staff @wolfgrw
                                last edited by

                                Hi @wolfgrw, IPMA's Terceira radar seems to be down. See their website.

                                Andres Mauricio CiceA 1 Reply Last reply Reply Quote 0
                                • Andres Mauricio CiceA Offline
                                  Andres Mauricio Cice @Filip_K
                                  last edited by Andres Mauricio Cice

                                  @Filip_K Hey its working today!!!! I'm so happy, what a surprise! Thank you thanks to everyone involved!

                                  I'm curious, Someone finally answered "our cry for help" from my country services? A developer helped? We are accessing trough INTA directly?

                                  Hope it lasts

                                  Also wanted to share a piece of information, some radars of INTA connect to internet trough microwave or satelitall internet. Ironically, bad weather in the area of the radar, can cause outgages in the service when its needed. Knowing that could help to answer to people from my country.

                                  Filip_KF 1 Reply Last reply Reply Quote 0
                                  • Filip_KF Offline
                                    Filip_K Windy Staff @Andres Mauricio Cice
                                    last edited by

                                    @Andres-Mauricio-Cice
                                    Our secondary source started working, but I have no idea why. We currently still don't have any response from either INTA or SMN. So if it goes down, we will lose radar data for Argentina again...

                                    Andres Mauricio CiceA mwaichmanM 3 Replies Last reply Reply Quote 2
                                    • Andres Mauricio CiceA Offline
                                      Andres Mauricio Cice @Filip_K
                                      last edited by

                                      @Filip_K oh! well fingers crossed. I'm going to keep trying to contact someone in SMN or INTA again. Also i'm writing to a meteorological society...

                                      Perhaps to achieve a more stable service.

                                      My country is a eternal mess.

                                      1 Reply Last reply Reply Quote 1
                                      • Andres Mauricio CiceA Offline
                                        Andres Mauricio Cice @Filip_K
                                        last edited by

                                        @Filip_K it's down again :(, saying no data.

                                        INTA page isn't down, so I guess that the problem is back.

                                        1 Reply Last reply Reply Quote 0
                                        • EduardoSGE Offline
                                          EduardoSG @Filip_K | Premium
                                          last edited by

                                          @Filip_K
                                          I have sent a message in a meteo forum that has many workers from SMN participating in it
                                          Will keep you updated

                                          Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
                                          • Andres Mauricio CiceA Offline
                                            Andres Mauricio Cice @EduardoSG
                                            last edited by Andres Mauricio Cice

                                            @EduardoSG @Filip_K

                                            I also found a senior engineer of SiNaRaMe (Meteorological National Radar System). Literally is system engineer in the project of building, installing and connecting Argentina's meteorological radars.

                                            Here is the LinkedIn profile:

                                            Profile

                                            https://ar.linkedin.com/in/frenolfi?trk=public_post_feed-actor-name

                                            gpancottoG 1 Reply Last reply Reply Quote 0
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