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    Radar data not showing anymore in entire country.

    Scheduled Pinned Locked Moved Bug Reports
    54 Posts 17 Posters 31.1k Views 11 Watching
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    • Filip_KF Offline
      Filip_K Windy Staff @Andres Mauricio Cice
      last edited by

      @Andres-Mauricio-Cice
      Great to know that radars are operated by INTA, I didn't know about that. I'll try contacting them and the developers of the apps You mention. Thank You very much for Your insight, it is very helpful.

      I'll keep You posted with the updates!

      1 Reply Last reply Reply Quote 1
      • Filip_KF Offline
        Filip_K Windy Staff @Andres Mauricio Cice
        last edited by

        @Andres-Mauricio-Cice
        So I've sent message to smn@smn.gob.ar and dri@inta.gob.ar. Although from the latter one (INTA) I got error straight back:
        Screenshot_20241030_082025.png

        I was able to find more contacts here (president and vice president), I'll try to contact them.

        https://atencionciudadana.inta.gob.ar/ still doesn't work for me, no idea why

        Andres Mauricio CiceA 1 Reply Last reply Reply Quote 1
        • Andres Mauricio CiceA Offline
          Andres Mauricio Cice @Filip_K
          last edited by Andres Mauricio Cice

          @Filip_K perhaps the form is blocked from outside of Argentina. Already sent a request myself.After posting the form I received a automated mail from atencionciudadana AT inta.gob.ar with an support ticket (number 4070). So fingers crossed.

          Calling to the Servicio Meteorológico Nacional seems to be a dead end, I only reach a poorly designed automated call response service. So far I couldn't reach any human being behind it. I'm going to keep trying.

          I'm also calling to INTA, but there is a long queue.

          It should be a way. I hope that Michael Diener from rain Alarm answers and tells us his secret :)

          Thanks for your dedication, Argentina is a messy country. I'm very happy with your interest.

          Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
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          • Andres Mauricio CiceA Offline
            Andres Mauricio Cice @Andres Mauricio Cice
            last edited by

            @Andres-Mauricio-Cice weanted to update: So far, no luck. :(

            1 Reply Last reply Reply Quote 0
            • maxvelrocity34M Offline
              maxvelrocity34 Astronomer
              last edited by

              due to the rain alarm awanser we have fixed the eorr thanks guys

              1 Reply Last reply Reply Quote 0
              • W Offline
                wolfgrw
                last edited by

                Hi!
                Same in the Azores. The radar data is no tshowing for several days now..

                Filip_KF 1 Reply Last reply Reply Quote 0
                • Filip_KF Offline
                  Filip_K Windy Staff @wolfgrw
                  last edited by

                  Hi @wolfgrw, IPMA's Terceira radar seems to be down. See their website.

                  Andres Mauricio CiceA 1 Reply Last reply Reply Quote 0
                  • Andres Mauricio CiceA Offline
                    Andres Mauricio Cice @Filip_K
                    last edited by Andres Mauricio Cice

                    @Filip_K Hey its working today!!!! I'm so happy, what a surprise! Thank you thanks to everyone involved!

                    I'm curious, Someone finally answered "our cry for help" from my country services? A developer helped? We are accessing trough INTA directly?

                    Hope it lasts

                    Also wanted to share a piece of information, some radars of INTA connect to internet trough microwave or satelitall internet. Ironically, bad weather in the area of the radar, can cause outgages in the service when its needed. Knowing that could help to answer to people from my country.

                    Filip_KF 1 Reply Last reply Reply Quote 0
                    • Filip_KF Offline
                      Filip_K Windy Staff @Andres Mauricio Cice
                      last edited by

                      @Andres-Mauricio-Cice
                      Our secondary source started working, but I have no idea why. We currently still don't have any response from either INTA or SMN. So if it goes down, we will lose radar data for Argentina again...

                      Andres Mauricio CiceA mwaichmanM 3 Replies Last reply Reply Quote 2
                      • Andres Mauricio CiceA Offline
                        Andres Mauricio Cice @Filip_K
                        last edited by

                        @Filip_K oh! well fingers crossed. I'm going to keep trying to contact someone in SMN or INTA again. Also i'm writing to a meteorological society...

                        Perhaps to achieve a more stable service.

                        My country is a eternal mess.

                        1 Reply Last reply Reply Quote 1
                        • Andres Mauricio CiceA Offline
                          Andres Mauricio Cice @Filip_K
                          last edited by

                          @Filip_K it's down again :(, saying no data.

                          INTA page isn't down, so I guess that the problem is back.

                          1 Reply Last reply Reply Quote 0
                          • EduardoSGE Offline
                            EduardoSG @Filip_K | Premium
                            last edited by

                            @Filip_K
                            I have sent a message in a meteo forum that has many workers from SMN participating in it
                            Will keep you updated

                            Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
                            • Andres Mauricio CiceA Offline
                              Andres Mauricio Cice @EduardoSG
                              last edited by Andres Mauricio Cice

                              @EduardoSG @Filip_K

                              I also found a senior engineer of SiNaRaMe (Meteorological National Radar System). Literally is system engineer in the project of building, installing and connecting Argentina's meteorological radars.

                              Here is the LinkedIn profile:

                              Profile

                              https://ar.linkedin.com/in/frenolfi?trk=public_post_feed-actor-name

                              gpancottoG 1 Reply Last reply Reply Quote 0
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                              • gpancottoG Offline
                                gpancotto @Andres Mauricio Cice
                                last edited by

                                @Andres-Mauricio-Cice Hello Andrés, still no news about this problem?
                                Thanks

                                1 Reply Last reply Reply Quote 1
                                • T Offline
                                  tbculp | Premium
                                  last edited by

                                  It’s not just Argentina

                                  Debug console
                                  Debug console
                                  Errors
                                  Minifests
                                  Native apps
                                  Last errors occured inside Windy application. If present, these can help us to identify the issue and fix it quickly. Please note, that some issues do not cause any problems and some issues are not fixable.

                                  [ Restart the app ]

                                  [ Delete error messages ]
                                  Error no: 1
                                  {
                                  "errorID": "",
                                  "timestamp": 1732468900968,
                                  "runningMs": 75807,
                                  "type": "user",
                                  "module": "Failed to load or run patch or its language file",
                                  "msg": "",
                                  "line": null,
                                  "col": null,
                                  "url": "capacitor://app-webview.windy.com#/settings?2024112417,40.674,-82.610,5",
                                  "script": null,
                                  "ver": "43.0.4",
                                  "target": "mobile",
                                  "platform": "ios",
                                  "error": " undefined (unable to serialize object: undefined is not an object (evaluating 'Object.getOwnPropertyNames(a)'))",
                                  "isOnline": true,
                                  "size": "375x812",
                                  "latestBcast": "store: unresolvedErrors (64036ms ago at 1732468836932)
                                  store: unresolvedErrors (63823ms ago at 1732468837145)
                                  store: unresolvedErrors (63568ms ago at 1732468837400)
                                  store: unresolvedErrors (63330ms ago at 1732468837638)
                                  store: unresolvedErrors (63046ms ago at 1732468837922)"
                                  }

                                  About this version

                                  Target: mobile.html
                                  Version: 43.0.4
                                  Built: 2024-10-02, 09:24
                                  Started: 2024-11-24T17:20:25.140Z (2m)
                                  Your browser: Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148
                                  WebGL particles: not

                                  How to report an issue

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                                  Report issue here, into this forum together with copy of errors above and screenshot

                                  tbculp

                                  1 Reply Last reply Reply Quote 0
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                                  • Matías Tadeo RossiM Offline
                                    Matías Tadeo Rossi | Premium
                                    last edited by

                                    Is there currently something being done to fix this problem by Windy? I've been following this thread since its beginning. I do understand that the issue is with the data provider, but I would like to know if there is any indication that the problem will be fixed. (It began the day right after I bought premium :( )

                                    gpancottoG Filip_KF 2 Replies Last reply Reply Quote 1
                                    • mwaichmanM Offline
                                      mwaichman @Filip_K | Premium
                                      last edited by

                                      @Filip_K Good morning, i were checking about the access to static images with Radar information, last week were not accesing from outside SMN Servers, today i've got access to the single images regariding Doppler Radar.

                                      https://estaticos.smn.gob.ar/vmsr/radar/RMA2_240_ZH_CMAX_20241129_105715Z.png

                                      Here the sample

                                      b780dafe-592a-4dab-99ac-2701fbc507e3-image.png

                                      Here the list loading the JS on the web for EZE Radar.

                                      08f30454-74a4-4662-9fa5-88a09995fd94-image.png

                                      I'm not sure if you are using this interface to capture images or require a different one, as you and we in argentina knows, contact someone on the Meteorological service is tought task.

                                      Hope hit help to solve the issue.

                                      Best Regards

                                      1 Reply Last reply Reply Quote 0
                                      • gpancottoG Offline
                                        gpancotto @Matías Tadeo Rossi
                                        last edited by

                                        @Matías-Tadeo-Rossi It seems there's no updates about this problem.

                                        1 Reply Last reply Reply Quote 0
                                        • Filip_KF Offline
                                          Filip_K Windy Staff @Matías Tadeo Rossi
                                          last edited by

                                          @Matías-Tadeo-Rossi, @mwaichman, @gpancotto
                                          We finally got reply from SMN in the beginning of December. Since then, there was no replies to our inquiries, unfortunately.

                                          1 Reply Last reply Reply Quote 2
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                                          • Matías Tadeo RossiM Offline
                                            Matías Tadeo Rossi | Premium
                                            last edited by

                                            Any news on this topic? Any way we can help you from down here?

                                            Filip_KF 1 Reply Last reply Reply Quote 1
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