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    Radar data not showing anymore in entire country.

    Scheduled Pinned Locked Moved Bug Reports
    54 Posts 17 Posters 35.0k Views 11 Watching
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    • Filip_KF Offline
      Filip_K Windy Staff @Andres Mauricio Cice
      last edited by

      @Andres-Mauricio-Cice
      So I've sent message to smn@smn.gob.ar and dri@inta.gob.ar. Although from the latter one (INTA) I got error straight back:
      Screenshot_20241030_082025.png

      I was able to find more contacts here (president and vice president), I'll try to contact them.

      https://atencionciudadana.inta.gob.ar/ still doesn't work for me, no idea why

      Andres Mauricio CiceA 1 Reply Last reply Reply Quote 1
      • Andres Mauricio CiceA Offline
        Andres Mauricio Cice @Filip_K
        last edited by Andres Mauricio Cice

        @Filip_K perhaps the form is blocked from outside of Argentina. Already sent a request myself.After posting the form I received a automated mail from atencionciudadana AT inta.gob.ar with an support ticket (number 4070). So fingers crossed.

        Calling to the Servicio Meteorológico Nacional seems to be a dead end, I only reach a poorly designed automated call response service. So far I couldn't reach any human being behind it. I'm going to keep trying.

        I'm also calling to INTA, but there is a long queue.

        It should be a way. I hope that Michael Diener from rain Alarm answers and tells us his secret :)

        Thanks for your dedication, Argentina is a messy country. I'm very happy with your interest.

        Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
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        • Andres Mauricio CiceA Offline
          Andres Mauricio Cice @Andres Mauricio Cice
          last edited by

          @Andres-Mauricio-Cice weanted to update: So far, no luck. :(

          1 Reply Last reply Reply Quote 0
          • maxvelrocity34M Offline
            maxvelrocity34 Astronomer
            last edited by

            due to the rain alarm awanser we have fixed the eorr thanks guys

            1 Reply Last reply Reply Quote 0
            • W Offline
              wolfgrw
              last edited by

              Hi!
              Same in the Azores. The radar data is no tshowing for several days now..

              Filip_KF 1 Reply Last reply Reply Quote 0
              • Filip_KF Offline
                Filip_K Windy Staff @wolfgrw
                last edited by

                Hi @wolfgrw, IPMA's Terceira radar seems to be down. See their website.

                Andres Mauricio CiceA 1 Reply Last reply Reply Quote 0
                • Andres Mauricio CiceA Offline
                  Andres Mauricio Cice @Filip_K
                  last edited by Andres Mauricio Cice

                  @Filip_K Hey its working today!!!! I'm so happy, what a surprise! Thank you thanks to everyone involved!

                  I'm curious, Someone finally answered "our cry for help" from my country services? A developer helped? We are accessing trough INTA directly?

                  Hope it lasts

                  Also wanted to share a piece of information, some radars of INTA connect to internet trough microwave or satelitall internet. Ironically, bad weather in the area of the radar, can cause outgages in the service when its needed. Knowing that could help to answer to people from my country.

                  Filip_KF 1 Reply Last reply Reply Quote 0
                  • Filip_KF Offline
                    Filip_K Windy Staff @Andres Mauricio Cice
                    last edited by

                    @Andres-Mauricio-Cice
                    Our secondary source started working, but I have no idea why. We currently still don't have any response from either INTA or SMN. So if it goes down, we will lose radar data for Argentina again...

                    Andres Mauricio CiceA mwaichmanM 3 Replies Last reply Reply Quote 2
                    • Andres Mauricio CiceA Offline
                      Andres Mauricio Cice @Filip_K
                      last edited by

                      @Filip_K oh! well fingers crossed. I'm going to keep trying to contact someone in SMN or INTA again. Also i'm writing to a meteorological society...

                      Perhaps to achieve a more stable service.

                      My country is a eternal mess.

                      1 Reply Last reply Reply Quote 1
                      • Andres Mauricio CiceA Offline
                        Andres Mauricio Cice @Filip_K
                        last edited by

                        @Filip_K it's down again :(, saying no data.

                        INTA page isn't down, so I guess that the problem is back.

                        1 Reply Last reply Reply Quote 0
                        • EduardoSGE Offline
                          EduardoSG @Filip_K | Premium
                          last edited by

                          @Filip_K
                          I have sent a message in a meteo forum that has many workers from SMN participating in it
                          Will keep you updated

                          Andres Mauricio CiceA 1 Reply Last reply Reply Quote 3
                          • Andres Mauricio CiceA Offline
                            Andres Mauricio Cice @EduardoSG
                            last edited by Andres Mauricio Cice

                            @EduardoSG @Filip_K

                            I also found a senior engineer of SiNaRaMe (Meteorological National Radar System). Literally is system engineer in the project of building, installing and connecting Argentina's meteorological radars.

                            Here is the LinkedIn profile:

                            Profile

                            https://ar.linkedin.com/in/frenolfi?trk=public_post_feed-actor-name

                            gpancottoG 1 Reply Last reply Reply Quote 0
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                            • gpancottoG Offline
                              gpancotto @Andres Mauricio Cice
                              last edited by

                              @Andres-Mauricio-Cice Hello Andrés, still no news about this problem?
                              Thanks

                              1 Reply Last reply Reply Quote 1
                              • T Offline
                                tbculp | Premium
                                last edited by

                                It’s not just Argentina

                                Debug console
                                Debug console
                                Errors
                                Minifests
                                Native apps
                                Last errors occured inside Windy application. If present, these can help us to identify the issue and fix it quickly. Please note, that some issues do not cause any problems and some issues are not fixable.

                                [ Restart the app ]

                                [ Delete error messages ]
                                Error no: 1
                                {
                                "errorID": "",
                                "timestamp": 1732468900968,
                                "runningMs": 75807,
                                "type": "user",
                                "module": "Failed to load or run patch or its language file",
                                "msg": "",
                                "line": null,
                                "col": null,
                                "url": "capacitor://app-webview.windy.com#/settings?2024112417,40.674,-82.610,5",
                                "script": null,
                                "ver": "43.0.4",
                                "target": "mobile",
                                "platform": "ios",
                                "error": " undefined (unable to serialize object: undefined is not an object (evaluating 'Object.getOwnPropertyNames(a)'))",
                                "isOnline": true,
                                "size": "375x812",
                                "latestBcast": "store: unresolvedErrors (64036ms ago at 1732468836932)
                                store: unresolvedErrors (63823ms ago at 1732468837145)
                                store: unresolvedErrors (63568ms ago at 1732468837400)
                                store: unresolvedErrors (63330ms ago at 1732468837638)
                                store: unresolvedErrors (63046ms ago at 1732468837922)"
                                }

                                About this version

                                Target: mobile.html
                                Version: 43.0.4
                                Built: 2024-10-02, 09:24
                                Started: 2024-11-24T17:20:25.140Z (2m)
                                Your browser: Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148
                                WebGL particles: not

                                How to report an issue

                                More info we will have, faster the time we can fix the error
                                Try different browsers, disable browser extensions, upgrade to the latest version of browser
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                                Investigate the bug in detail
                                Make screenshot of broken Windy application if aplicable (resize image to make file smaller please)
                                Report issue here, into this forum together with copy of errors above and screenshot

                                tbculp

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                                • Matías Tadeo RossiM Offline
                                  Matías Tadeo Rossi | Premium
                                  last edited by

                                  Is there currently something being done to fix this problem by Windy? I've been following this thread since its beginning. I do understand that the issue is with the data provider, but I would like to know if there is any indication that the problem will be fixed. (It began the day right after I bought premium :( )

                                  gpancottoG Filip_KF 2 Replies Last reply Reply Quote 1
                                  • mwaichmanM Offline
                                    mwaichman @Filip_K | Premium
                                    last edited by

                                    @Filip_K Good morning, i were checking about the access to static images with Radar information, last week were not accesing from outside SMN Servers, today i've got access to the single images regariding Doppler Radar.

                                    https://estaticos.smn.gob.ar/vmsr/radar/RMA2_240_ZH_CMAX_20241129_105715Z.png

                                    Here the sample

                                    b780dafe-592a-4dab-99ac-2701fbc507e3-image.png

                                    Here the list loading the JS on the web for EZE Radar.

                                    08f30454-74a4-4662-9fa5-88a09995fd94-image.png

                                    I'm not sure if you are using this interface to capture images or require a different one, as you and we in argentina knows, contact someone on the Meteorological service is tought task.

                                    Hope hit help to solve the issue.

                                    Best Regards

                                    1 Reply Last reply Reply Quote 0
                                    • gpancottoG Offline
                                      gpancotto @Matías Tadeo Rossi
                                      last edited by

                                      @Matías-Tadeo-Rossi It seems there's no updates about this problem.

                                      1 Reply Last reply Reply Quote 0
                                      • Filip_KF Offline
                                        Filip_K Windy Staff @Matías Tadeo Rossi
                                        last edited by

                                        @Matías-Tadeo-Rossi, @mwaichman, @gpancotto
                                        We finally got reply from SMN in the beginning of December. Since then, there was no replies to our inquiries, unfortunately.

                                        1 Reply Last reply Reply Quote 2
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                                        • Matías Tadeo RossiM Offline
                                          Matías Tadeo Rossi | Premium
                                          last edited by

                                          Any news on this topic? Any way we can help you from down here?

                                          Filip_KF 1 Reply Last reply Reply Quote 1
                                          • Filip_KF Offline
                                            Filip_K Windy Staff @Matías Tadeo Rossi
                                            last edited by

                                            @Matías-Tadeo-Rossi
                                            Unfortunately no, no more updates

                                            gpancottoG 1 Reply Last reply Reply Quote 0
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