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    Premium Membership Purchased 1 month Ago

    Windy Premium
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    • T
      TanyaL | Premium
      last edited by

      After purchasing premium membership and setting up alerts to be notified via my mobile number, I've still not received a single message/alert on my phone or email for heavy rain or storms. We've had 1 large hail storm, cocopius heavy rain and multiple storms & not one alert. Im unable to find a contact address on windy app or phone to request this be fixed but all I can find is this chat to ask other members for assistance. Maybe the paid staff are too busy to assist paying customers. I will certainly not be renewing my membership & instead should have signed up with Higgins Storm chasers as they let their members know when and what sort of weather to expect.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @TanyaL
        last edited by

        @TanyaL Hi, firstly, we don't offer any notifications via phone number, you can be notified by email or popup notifications on your Android/iOS device, if you use our app.

        1 Reply Last reply Reply Quote 0
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