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    premium vs pro can't login on iPhone just desktop (both Mac)

    Scheduled Pinned Locked Moved Windy Account
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    • SutyS Online
      Suty Windy Staff @fotoman
      last edited by

      @fotoman Hi there, it seems that you made a purchase with Fastspring, our subscription management service for the web app. Also and it looks like you used one email on the end of Fastspring and second one in Windy, however, it is not a problem.

      fotomanF 1 Reply Last reply Reply Quote 0
      • fotomanF Offline
        fotoman @Suty | Premium
        last edited by

        @Suty ok?
        So what is the solution?
        Do I need two accounts?
        Can I use premium on my phone.
        Not much of an answer.
        I am getting underway, and need these services.
        Thank you
        Daren

        idefix37I 1 Reply Last reply Reply Quote 0
        • idefix37I Offline
          idefix37 Sailor Moderator @fotoman
          last edited by idefix37

          @fotoman
          You don't need 2 accounts, just log in with the same account credentials, email and password.
          And so you can use Premium on your phone.

          fotomanF 1 Reply Last reply Reply Quote 1
          • fotomanF Offline
            fotoman @idefix37 | Premium
            last edited by fotoman

            @idefix37
            Thanks for the reply,
            Then what is windy pro?
            is this something different than premium?
            Daren
            Also under my account on my phone it says my name, and under that is says"NotaPro"

            fotomanF idefix37I 2 Replies Last reply Reply Quote 0
            • fotomanF Offline
              fotoman @fotoman | Premium
              last edited by

              @fotoman said in premium vs pro can't login on iPhone just desktop (both Mac):

              @idefix37
              Thanks for the reply,
              Then what is windy pro?
              is this something different than premium?
              Daren

              Also under my account on my phone it says my name, and under that is says"NotaPro"

              idefix37I 1 Reply Last reply Reply Quote 0
              • idefix37I Offline
                idefix37 Sailor Moderator @fotoman
                last edited by

                @fotoman
                Yes, Windy Pro is the subscription from Windy.app. This app with a blue logo has nothing to do with Windy.com with a red logo. Windy.com has its own mobile app that you find in AppStore or in PlayStore.

                fotomanF 1 Reply Last reply Reply Quote 1
                • idefix37I Offline
                  idefix37 Sailor Moderator @fotoman
                  last edited by

                  @fotoman
                  Are you logged in Windy Pro ?

                  fotomanF 1 Reply Last reply Reply Quote 0
                  • fotomanF Offline
                    fotoman @idefix37 | Premium
                    last edited by fotoman

                    @idefix37 said in premium vs pro can't login on iPhone just desktop (both Mac):

                    @fotoman
                    Are you logged in Windy Pro ?

                    Yes, It shows me as logged in.
                    Well that's not confusing at all... having two apps named the same.
                    The blue app looks the same as the website.

                    1 Reply Last reply Reply Quote 0
                    • fotomanF Offline
                      fotoman @idefix37 | Premium
                      last edited by

                      @idefix37
                      Thank you for clearing that up.
                      You would think one or the other would stop them from having the same name.

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I Offline
                        idefix37 Sailor Moderator @fotoman
                        last edited by

                        @fotoman
                        Yes, but you know this a long story.

                        1 Reply Last reply Reply Quote 0
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