Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Premium working on phone not on desky

    Scheduled Pinned Locked Moved Windy Account
    9 Posts 2 Posters 1.8k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • RicottR Offline
      Ricott
      last edited by

      Hello,

      I have a regular premium subscription made through the app store.
      Everything was working properly till my subscription got renewed.
      I’m still able to use Windy premium on my iPhone without problem but when logging in via desktop the system says it doesn’t recognize email or password.

      I can I fix it?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @Ricott
        last edited by

        @Ricott Hi, I checked your Premium account and you use genn*******ano@f4e.europa.eu there. Did you try to login with this email address?

        RicottR 1 Reply Last reply Reply Quote 0
        • RicottR Offline
          Ricott @Suty
          last edited by

          @Suty yes

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Administrator @Ricott
            last edited by Suty

            @Ricott Can you share the screenshot of the error?

            RicottR 1 Reply Last reply Reply Quote 0
            • RicottR Offline
              Ricott @Suty
              last edited by

              @Suty
              aaaf6111-584b-44a7-b10f-ccf982d8583e-image.png

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Administrator @Ricott
                last edited by

                @Ricott I will test the functionality of your account on my end, so I will reset the password and then let you know. Is that okay for you?

                RicottR 1 Reply Last reply Reply Quote 0
                • RicottR Offline
                  Ricott @Suty
                  last edited by

                  @Suty ok, let’s try

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Administrator @Ricott
                    last edited by

                    @Ricott It is normally working, so please try to reset the password and try it once again.

                    RicottR 1 Reply Last reply Reply Quote 0
                    • RicottR Offline
                      Ricott @Suty
                      last edited by

                      @Suty thanks! now working

                      1 Reply Last reply Reply Quote 1
                      • First post
                        Last post
                      Windy Community  |  Powered by excellent NodeBB
                      Terms of Use     Privacy Policy     Windy.com