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    Windy Archive doesn't work..

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    • ed_metdeskE Offline
      ed_metdesk | Premium
      last edited by

      The archive doesn't work. Only difference from earlier is that on the live SAT the loop hours is 1 hour instead of 2 hours (and as normal 6 and 12 hours also).

      Can anyone tell me what to do to make it work?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @ed_metdesk
        last edited by

        @ed_metdesk Hi there, can you please provide more info about the issue with archive? What exactly is wrong with this feature?

        G 1 Reply Last reply Reply Quote 0
        • ed_metdeskE Offline
          ed_metdesk | Premium
          last edited by

          Hi :). here is a screenshot:

          8979d6e4-4be5-436d-8830-05f3cd1bd2a3-image.png

          Here I've pressed on archive. Normal there would be a little calender icon near the "archive" text. Besides the timebar just stands at latest time from the live satellite, and it can't be moved at all, it's just frozen.
          Normally the "1h" icon is a "2h" icon, and I don't know if that has anything to do with this problem..?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Administrator @ed_metdesk
            last edited by

            @ed_metdesk Okay and this button doesn't work for you? 167ecbdf-e7ff-4dd8-a45b-6fe7864dd708-image.png

            1 Reply Last reply Reply Quote 0
            • ed_metdeskE Offline
              ed_metdesk | Premium
              last edited by

              yes, that's correct. for some reason it still work on my phone (there it also says "2h", so don't know if it has something to do with that?)

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Administrator @ed_metdesk
                last edited by

                @ed_metdesk May I ask what browser and laptop do you use?

                1 Reply Last reply Reply Quote 0
                • ed_metdeskE Offline
                  ed_metdesk | Premium
                  last edited by

                  Google browser and an HP

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Administrator @ed_metdesk
                    last edited by

                    @ed_metdesk Can you please test that feature in the private tab of Chrome browser?

                    1 Reply Last reply Reply Quote 0
                    • ed_metdeskE Offline
                      ed_metdesk | Premium
                      last edited by

                      Sorry, it is google chrome I use. I've just tested it in Edge also, that's the same problem here too.

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        garai5 @Suty | Premium
                        last edited by

                        @Suty

                        Same problem - archive is not showing up

                        3 different browsers on 2 different pc's

                        exactly same problem

                        tried on chrome,. vivaldi, brave + windy plugin on brave

                        SutyS 1 Reply Last reply Reply Quote 1
                        • SutyS Offline
                          Suty Administrator @garai5
                          last edited by

                          @garai5 Hi, do we talk about satellite, radar or radar+ layer archive? What device do you use? Is there only a problem with clicking on it, or does it stick with clicking that button? Would be possible to provide a recording?

                          I tested all available browsers and I can't replicate it anywhere.

                          1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Administrator
                            last edited by

                            @ed_metdesk @garai5 Could you please check the error console in our app (you can find it at the bottom of the menu) and share the screenshot? Of course, please test non functional part of the archive before that.

                            WheatsW 1 Reply Last reply Reply Quote 0
                            • WheatsW Offline
                              Wheats Meteorologist @Suty
                              last edited by Wheats

                              @Suty

                              Radar+:

                              • Click 6h, it adjusts timeline
                              • click 12h, it adjusts timeline
                                I can click between 1h, 6h and 12h and you can see the image reloading, the red circle around my selection and the timeline changes.
                              • click Archive, image refreshes but nothing pops up (no calendar)
                              • once I click Archive it also breaks the functionality of the 1h, 6h, 12h selections.
                                NO errors on console until I close menu, open menu, close menu (until hamburger appears), and re-open I get this:
                                12eb05c6-4919-4c78-85c0-14ae79f81ec5-image.png
                                Satellite:
                              • Click 6h, no image refresh or timeline change
                              • click 12h, no image refresh or timeline change
                              • click 1h, no image refresh or timeline change
                              • click Archive, image refreshes but nothing pops up (no calendar)
                              • once I click Archive it also breaks the functionality of the 1h, 6h, 12h selections.
                                NO errors on console until I close menu, open menu, close menu (until hamburger appears), and re-open I get this:
                                081218fe-cdd4-4d9f-9ff1-8701c4fe0275-image.png {

                              Google Chrome Version 127.0.6533.100 (Official Build) (64-bit)
                              regular tab.

                              WheatsW 1 Reply Last reply Reply Quote 0
                              • WheatsW Offline
                                Wheats Meteorologist @Wheats
                                last edited by Wheats

                                @Suty
                                Radar behaves the same way as Radar+ above (with timeline changing at first) but I can't get the error to show up.

                                96067146-2f57-49c3-8583-d6599833a90c-image.png

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS Offline
                                  Suty Administrator @Wheats
                                  last edited by

                                  @Wheats Can you please try to open the devtools of the browser, if the console there returns any errors?

                                  WheatsW 1 Reply Last reply Reply Quote 0
                                  • WheatsW Offline
                                    Wheats Meteorologist @Suty
                                    last edited by Wheats

                                    @Suty
                                    Refreshed tab. Currently on Wind layer.
                                    Clicked Radar layer.
                                    Clicked through 1h, 6h, 12h - no issues.
                                    Click "Archive" once and

                                    ee25dde3-3b75-44af-af29-e6af043a3717-image.png

                                    I haven't click anything else except my snip tool and the error list keeps growing.

                                    1 Reply Last reply Reply Quote 1
                                    • ed_metdeskE Offline
                                      ed_metdesk | Premium
                                      last edited by

                                      Hi

                                      Now the satellite ain't working at all, some other problems causing this?

                                      1 Reply Last reply Reply Quote 1
                                      • O Offline
                                        Outjo40
                                        last edited by

                                        Windy Satelite doesn't work
                                        Tried different browsers, also not working on App (Android)

                                        df93eb75-3a16-427e-8e2e-6fad0995930a-image.png

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS Offline
                                          Suty Administrator @Outjo40
                                          last edited by

                                          @Outjo40 Hi, this should be already fixed. Can you please check it once again?

                                          1 Reply Last reply Reply Quote 0
                                          • ed_metdeskE Offline
                                            ed_metdesk | Premium
                                            last edited by

                                            Satellite works again now :). What's status on the archive-problem?

                                            SutyS 1 Reply Last reply Reply Quote 0
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