Problem with Premium subscription prolonging
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Hi! I already have Premium subscription, but now it has problem with prolonging - it shows error that Windy couldn't process the payment and I need to fix payment method. It was one day period when my card assigned to Google Pay wasn't accepting payment requests due bank problems, but now it's fine. How could I send new request to pay for Windy subscription now?
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@ratmir_by HI, if you purchased the Premium via Google Play, you should be able to fix it there in your subscriptions.
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@Suty I've done it by Google Play, but don't see it now in Subscription list so couldn't do anything with it( Same time Windy shows me banner that subscription will ends soon, but I'm not able to prolong it for some reason. What can I don in that case?
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@ratmir_by Could be possible that you made a purchase with a different Google Play account?
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@Suty Hm, theoretically, I will try to check this, thanks!
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@Suty Yeap, I found it, looks like I paid with wrong account previous time. Could I move subscription to other google account? Or just cancel it in one place and buy with another account?
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@ratmir_by Oh, neverminded, it renewed automatically now. Thanks!
