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    • zenkyZ
      zenky | Premium
      last edited by

      Hi,

      I have a similar issue with Fideel
      https://community.windy.com/topic/26572/subscribed-to-premium-without-creating-an-account-first?_=1733970650347

      I saw that my account no longer has a "premium" logo, so I thought it might have expired. Then, I paid for an auto-renewal premium option. But it turns out I did not log in. So, could you cancel my payment since my account is still premium? Thx

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @zenky
        last edited by

        @zenky Hi, thank you for informing us. I already refunded the purchase for you.

        1 Reply Last reply Reply Quote 1
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