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    Scheduled Pinned Locked Moved Windy Account
    17 Posts 8 Posters 4.1k Views 2 Watching
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    • O Offline
      OldNavyWife54
      last edited by

      I want to cancel my subscription or at least make sure it does not renew again. I did NOT pay through the App Store, so how in the world do I accomplish this? I can’t even find a way to contact whomever the creators of this app are! I’m NOT happy!

      dobrigoranD SutyS J 3 Replies Last reply Reply Quote 0
      • dobrigoranD Offline
        dobrigoran @OldNavyWife54
        last edited by

        @OldNavyWife54 When you open App store,under subscriptions, check if winy is one of them and click cancel.

        1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @OldNavyWife54
          last edited by

          @OldNavyWife54 Hi, I checked your account and you have purchased the Premium via AppStore, so then you need to handle that there and we can't help you with that. I am sorry about that but Apple doesn't allow us to manage their payments.

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User
            last edited by

            So how do I cancel if I joined online?
            I like the product but don't use it often enough to stay a premium member.

            dobrigoranD 1 Reply Last reply Reply Quote 0
            • dobrigoranD Offline
              dobrigoran @Guest
              last edited by

              @kstadelman Read my post again and if you don’t understand,read again and again until you understand what I said.

              1 Reply Last reply Reply Quote 0
              • Fffandy69F Offline
                Fffandy69
                last edited by

                Please cancel my subscription its not showing in the app or the play store. Delete my card dwtails in your system and cancel the auto renewal. I never use the app for ages

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @Fffandy69
                  last edited by

                  @Fffandy69 Hi, there has never been any Premium in your account, so please if you have any, provide any evidence (invoice, screenshot, email,...).

                  Fffandy69F 2 Replies Last reply Reply Quote 0
                  • Fffandy69F Offline
                    Fffandy69 @Suty
                    last edited by

                    @Suty Theres definitely a charge in my card can i email it to you a screen shot?!

                    1 Reply Last reply Reply Quote 0
                    • Fffandy69F Offline
                      Fffandy69 @Suty
                      last edited by

                      @Suty Can i email you the screen shot theres definitely a charge in my card

                      dobrigoranD 1 Reply Last reply Reply Quote 0
                      • dobrigoranD Offline
                        dobrigoran @Fffandy69
                        last edited by

                        @Fffandy69 Are you sure you don’t have have a subscription to a blue Windy? This one is red.

                        Fffandy69F 1 Reply Last reply Reply Quote 0
                        • Fffandy69F Offline
                          Fffandy69 @dobrigoran
                          last edited by

                          @dobrigoran This is the only windy app downloaded in my phone

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @Fffandy69
                            last edited by

                            @Fffandy69 Does it have the red logo, that you can see here on community? Please share the screenshot here in the chat window in the top right corner.

                            Fffandy69F 1 Reply Last reply Reply Quote 0
                            • Fffandy69F Offline
                              Fffandy69 @Suty
                              last edited by

                              @Suty yes its a red logo ![alt text](image url) when i tap on the image button it doesnt attach a screenshot.

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @Fffandy69
                                last edited by

                                @Fffandy69 Please share it here in the chat with me: 96d6d946-aa24-4f50-acd2-68e27f6ec0bd-image.png

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  jemima manggay @OldNavyWife54
                                  last edited by

                                  @OldNavyWife54 These people are shams!! I did not sign up for this to auto renew! I was charged for a LOT! My Apple ID isn’t supposed to have access to might bank account as well!

                                  1 Reply Last reply Reply Quote 0
                                  • Everett LanthierE Offline
                                    Everett Lanthier
                                    last edited by

                                    I want to cancel my subscription

                                    Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
                                    • Nicole DolezalovaN Offline
                                      Nicole Dolezalova Windy Staff @Everett Lanthier
                                      last edited by

                                      @Everett-Lanthier Hello, we are sorry to see you go. As I have checked, your subscription is already canceled inside Google Play and will expire on 16.11.2025. Is there anything you are missing inside the app? Have a nice day, Niki

                                      Niki

                                      1 Reply Last reply Reply Quote 1
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