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    Scheduled Pinned Locked Moved Windy Account
    17 Posts 8 Posters 4.6k Views 2 Watching
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    • SutyS Online
      Suty Windy Staff @OldNavyWife54
      last edited by

      @OldNavyWife54 Hi, I checked your account and you have purchased the Premium via AppStore, so then you need to handle that there and we can't help you with that. I am sorry about that but Apple doesn't allow us to manage their payments.

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User
        last edited by

        So how do I cancel if I joined online?
        I like the product but don't use it often enough to stay a premium member.

        dobrigoranD 1 Reply Last reply Reply Quote 0
        • dobrigoranD Offline
          dobrigoran @Guest
          last edited by

          @kstadelman Read my post again and if you don’t understand,read again and again until you understand what I said.

          1 Reply Last reply Reply Quote 0
          • Fffandy69F Offline
            Fffandy69
            last edited by

            Please cancel my subscription its not showing in the app or the play store. Delete my card dwtails in your system and cancel the auto renewal. I never use the app for ages

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Online
              Suty Windy Staff @Fffandy69
              last edited by

              @Fffandy69 Hi, there has never been any Premium in your account, so please if you have any, provide any evidence (invoice, screenshot, email,...).

              Fffandy69F 2 Replies Last reply Reply Quote 0
              • Fffandy69F Offline
                Fffandy69 @Suty
                last edited by

                @Suty Theres definitely a charge in my card can i email it to you a screen shot?!

                1 Reply Last reply Reply Quote 0
                • Fffandy69F Offline
                  Fffandy69 @Suty
                  last edited by

                  @Suty Can i email you the screen shot theres definitely a charge in my card

                  dobrigoranD 1 Reply Last reply Reply Quote 0
                  • dobrigoranD Offline
                    dobrigoran @Fffandy69
                    last edited by

                    @Fffandy69 Are you sure you don’t have have a subscription to a blue Windy? This one is red.

                    Fffandy69F 1 Reply Last reply Reply Quote 0
                    • Fffandy69F Offline
                      Fffandy69 @dobrigoran
                      last edited by

                      @dobrigoran This is the only windy app downloaded in my phone

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Online
                        Suty Windy Staff @Fffandy69
                        last edited by

                        @Fffandy69 Does it have the red logo, that you can see here on community? Please share the screenshot here in the chat window in the top right corner.

                        Fffandy69F 1 Reply Last reply Reply Quote 0
                        • Fffandy69F Offline
                          Fffandy69 @Suty
                          last edited by

                          @Suty yes its a red logo ![alt text](image url) when i tap on the image button it doesnt attach a screenshot.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Online
                            Suty Windy Staff @Fffandy69
                            last edited by

                            @Fffandy69 Please share it here in the chat with me: 96d6d946-aa24-4f50-acd2-68e27f6ec0bd-image.png

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              jemima manggay @OldNavyWife54
                              last edited by

                              @OldNavyWife54 These people are shams!! I did not sign up for this to auto renew! I was charged for a LOT! My Apple ID isn’t supposed to have access to might bank account as well!

                              1 Reply Last reply Reply Quote 0
                              • Everett LanthierE Offline
                                Everett Lanthier
                                last edited by

                                I want to cancel my subscription

                                Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
                                • Nicole DolezalovaN Offline
                                  Nicole Dolezalova Windy Staff @Everett Lanthier
                                  last edited by

                                  @Everett-Lanthier Hello, we are sorry to see you go. As I have checked, your subscription is already canceled inside Google Play and will expire on 16.11.2025. Is there anything you are missing inside the app? Have a nice day, Niki

                                  Niki

                                  1 Reply Last reply Reply Quote 1
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