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    Charged more amount for the renewal of subscription

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    • V
      vsbijuegr | Premium
      last edited by

      I am a windy premium member since 2021, automatically. This year I couldn't renew the premium subscription on due date November 14th due to some technical issue. Same I renewed on 10/December/2024. The subscription amount shown was INR 759/- . Unfortunately deduction amount was INR 1650/-. Now the general premium amount is INR 759 only. Windy deducted high amount from me.
      I want the refund of the extra deducted amount.
      Thanks in advance.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @vsbijuegr
        last edited by

        @vsbijuegr Hi, could you please share any invoice about that charge? I cannot find any related payment.

        V 1 Reply Last reply Reply Quote 0
        • V
          vsbijuegr @Suty | Premium
          last edited by

          @Suty how can I get the invoice and attach it here? Can you share any official e-mail ID ?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @vsbijuegr
            last edited by

            @vsbijuegr You can send it to support@windy.com with an issue description.

            1 Reply Last reply Reply Quote 0
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