Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Charged more amount for the renewal of subscription

    Scheduled Pinned Locked Moved Windy Account
    4 Posts 2 Posters 1.0k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • V Offline
      vsbijuegr | Premium
      last edited by

      I am a windy premium member since 2021, automatically. This year I couldn't renew the premium subscription on due date November 14th due to some technical issue. Same I renewed on 10/December/2024. The subscription amount shown was INR 759/- . Unfortunately deduction amount was INR 1650/-. Now the general premium amount is INR 759 only. Windy deducted high amount from me.
      I want the refund of the extra deducted amount.
      Thanks in advance.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @vsbijuegr
        last edited by

        @vsbijuegr Hi, could you please share any invoice about that charge? I cannot find any related payment.

        V 1 Reply Last reply Reply Quote 0
        • V Offline
          vsbijuegr @Suty | Premium
          last edited by

          @Suty how can I get the invoice and attach it here? Can you share any official e-mail ID ?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @vsbijuegr
            last edited by

            @vsbijuegr You can send it to support@windy.com with an issue description.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Windy Community  |  Powered by excellent NodeBB
            Terms of Use     Privacy Policy     Windy.com