Windy premium as gift
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Hello,
I've bought Windy premium as a gift while being logged out via Paddle. I've received an Invoice with the redeem code. Somehow the premium subscription was attached to my other google account that I logged in to after purchase. Which is confusing because the invoice is in my other email.
I want to move that subscription to a person's email. I can prove I'm owner of both emails and I have the invoice. I can send the bank statement if need be. But I would love this issue to be resolved asap.
Best regards,
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Anyone knows how to get in touch with support? It seems they ignore requests even here.
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@Marius-Virbicianskas
You may try to contact
support@windy.com -
@idefix37 I have tried doing that, they have not replied for at least 2 weeks now.
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@Marius-Virbicianskas That is strange, please contact me here in the chat window and I can handle that change for you.
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@Suty thanks, the issue was resolved by the support via Facebook messenger.
Let the skies be clear!
