Please solve the problem and help
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Please solve the problem. The program does not send me weather notifications, despite activating all phone and email notifications. The program is the latest version, and I am a subscriber. Premium Please reply as soon as possible and solve the problem. Thank you.
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Hi @MohammadGhM ,
I will take a closer look to your alerts to see what's wrong.
First thing I see it that you don't have any alerts migrated yet. That shouldn't be a problem, even not migrated alerts should work. But it's possible that you are using mulitple accounts as I see multiple email addresses in the settings.To make a proper investigation, I need to know which user account you are using in the Windy.com mobile app or main website.
Thanks,
Tomas -
@MohammadGhM I can see that one of your alert is working and you even opened an email notification. Oter alerts are resulting in a "no trigger" state. Make sure that your conditions are set right.
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@nesro The problem persists even if I use this only account in the program.
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@MohammadGhM to trigger an alert, all conditions must be met. I see that you set up all conditions at one alert.
Try to create an alert with only one condition.
