Unable to go premium
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Dear Sirs, I am unable to go premium.
I am from Montenegro. Would like to subscribe but cannot see options at all.Thank you.
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@Enver-Eno-Kikic
Do you use the app on phone or tablet? Or the browser version on desktop? -
@idefix37 it is app on my android galaxy a55 with version 44.0.4.
And regardless of my logins - it clearly show I am not logged in at all
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@Enver-Eno-Kikic
And you can’t log in ?
Here you are logged in. -
@idefix37 yes but not in app. Why? I have no idea
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@Enver-Eno-Kikic
Here is a screenshot when I’m not logged in. Do you see similar icons ?
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@idefix37
https://ibb.co/fMbML0TI jist dont get it why I cannot login on app
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@Enver-Eno-Kikic If you want to purchase the Premium, please tap on this button 'Go Premium':
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@Enver-Eno-Kikic
it clearly show I am not logged in at all
Your screenshot show you are logged in as your profile picture is displayed.
So you just wanted to say that you are not premium. -
Guys, I am well aware of how to subscribe.
But when I click go Premium - it gives me log kn window.
I put log in credentials but id does not log me in.
It does here on website though.I just dont get it.
I am pretty well informatically literate. But I reached out to here because of obvious bug. -
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@Enver-Eno-Kikic
I’m sorry, hope @Suty could help you. -
I dont know if my country of origin is problematic? I am from Montenegro.
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@Enver-Eno-Kikic
I don’t think there is any reason for this. -
@Enver-Eno-Kikic This shouldn't be an issue and did you say that the issue is on all your devices? In browser as well? Did you try to use the private tab?
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@Enver-Eno-Kikic Prvo se registrujes a onda se logujes. Kako da se logujes kad tvoji kredencijali ne postoje u bazi😉
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Tebra, naravno da sam se registrovao prvo.
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@Suty
Even though it says you have succsessfuly logged in, it shows me no optiomn for the premium account. It must be some kind of bug.Have a look at the screenashots attached
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@Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?
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@Suty said in Unable to go premium:
@Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?
From the screenshots,it’s a Samsung. Na onoj prvoj slici ,sta kaze kad pritisnes go premium? Daje drugu sliku? Kad probas restore purchase, sta dobijes? Reci ce da nemas i da kupis,tako bi bar trebalo. Probaj pa javi.
