Unable to go premium

Dear Sirs, I am unable to go premium.
I am from Montenegro. Would like to subscribe but cannot see options at all.

Thank you.

idefix37

@Enver-Eno-Kikic
Do you use the app on phone or tablet? Or the browser version on desktop?

@idefix37 it is app on my android galaxy a55 with version 44.0.4.

And regardless of my logins - it clearly show I am not logged in at all

idefix37

@Enver-Eno-Kikic
And you can’t log in ?
Here you are logged in.

@idefix37 yes but not in app. Why? I have no idea

idefix37

@Enver-Eno-Kikic
Here is a screenshot when I’m not logged in. Do you see similar icons ?

@idefix37
https://ibb.co/fMbML0T

https://ibb.co/JynFb0X

I jist dont get it why I cannot login on app

Suty

@Enver-Eno-Kikic If you want to purchase the Premium, please tap on this button 'Go Premium':

idefix37

@Enver-Eno-Kikic

it clearly show I am not logged in at all

Your screenshot show you are logged in as your profile picture is displayed.
So you just wanted to say that you are not premium.

@idefix37

Guys, I am well aware of how to subscribe.
But when I click go Premium - it gives me log kn window.
I put log in credentials but id does not log me in.
It does here on website though.

I just dont get it.
I am pretty well informatically literate. But I reached out to here because of obvious bug.

@idefix37

Have a look

https://ibb.co/ydMDVCc

idefix37

@Enver-Eno-Kikic
I’m sorry, hope @Suty could help you.

@idefix37

I dont know if my country of origin is problematic? I am from Montenegro.

idefix37

@Enver-Eno-Kikic
I don’t think there is any reason for this.

Suty

@Enver-Eno-Kikic This shouldn't be an issue and did you say that the issue is on all your devices? In browser as well? Did you try to use the private tab?

dobrigoran

@Enver-Eno-Kikic Prvo se registrujes a onda se logujes. Kako da se logujes kad tvoji kredencijali ne postoje u bazi😉

@dobrigoran

Tebra, naravno da sam se registrovao prvo.

@Suty
Even though it says you have succsessfuly logged in, it shows me no optiomn for the premium account. It must be some kind of bug.

Have a look at the screenashots attached

https://ibb.co/mBZ7n4P
https://ibb.co/8gn2RJv

Suty

@Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?

dobrigoran

@Suty said in Unable to go premium:

@Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?

From the screenshots,it’s a Samsung. Na onoj prvoj slici ,sta kaze kad pritisnes go premium? Daje drugu sliku? Kad probas restore purchase, sta dobijes? Reci ce da nemas i da kupis,tako bi bar trebalo. Probaj pa javi.