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    Unable to go premium

    Scheduled Pinned Locked Moved Windy Premium
    25 Posts 6 Posters 7.9k Views 1 Watching
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    • idefix37I Online
      idefix37 Sailor Moderator @Guest
      last edited by

      @Enver-Eno-Kikic
      I’m sorry, hope @Suty could help you.

      ? 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @idefix37
        last edited by

        @idefix37

        I dont know if my country of origin is problematic? I am from Montenegro.

        idefix37I SutyS 2 Replies Last reply Reply Quote 0
        • idefix37I Online
          idefix37 Sailor Moderator @Guest
          last edited by

          @Enver-Eno-Kikic
          I don’t think there is any reason for this.

          1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Guest
            last edited by

            @Enver-Eno-Kikic This shouldn't be an issue and did you say that the issue is on all your devices? In browser as well? Did you try to use the private tab?

            1 Reply Last reply Reply Quote 0
            • dobrigoranD Offline
              dobrigoran @Guest
              last edited by

              @Enver-Eno-Kikic Prvo se registrujes a onda se logujes. Kako da se logujes kad tvoji kredencijali ne postoje u bazi😉

              ? 2 Replies Last reply Reply Quote 0
              • ? Offline
                A Former User @dobrigoran
                last edited by

                @dobrigoran

                Tebra, naravno da sam se registrovao prvo.

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @dobrigoran
                  last edited by

                  @Suty
                  Even though it says you have succsessfuly logged in, it shows me no optiomn for the premium account. It must be some kind of bug.

                  Have a look at the screenashots attached

                  https://ibb.co/mBZ7n4P
                  https://ibb.co/8gn2RJv

                  SutyS 1 Reply Last reply Reply Quote 1
                  • SutyS Offline
                    Suty Windy Staff @Guest
                    last edited by

                    @Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?

                    dobrigoranD 1 Reply Last reply Reply Quote 0
                    • dobrigoranD Offline
                      dobrigoran @Suty
                      last edited by

                      @Suty said in Unable to go premium:

                      @Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?

                      From the screenshots,it’s a Samsung. Na onoj prvoj slici ,sta kaze kad pritisnes go premium? Daje drugu sliku? Kad probas restore purchase, sta dobijes? Reci ce da nemas i da kupis,tako bi bar trebalo. Probaj pa javi.

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @dobrigoran
                        last edited by

                        @dobrigoran The issue in the Go Premium page is mentioned above in the screenshot.

                        eno kikicE 1 Reply Last reply Reply Quote 0
                        • eno kikicE Offline
                          eno kikic @Suty
                          last edited by

                          @Suty any help?

                          Nothing helps. Literally nothing.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @eno kikic
                            last edited by

                            @eno-kikic I would recommend purchasing the Premium in our desktop version of Windy.com in the browser. We use a different provider for the subscription management there, so you should be able to purchase the Premium there and then you can use your Premium on all your devices with that account.

                            Eno 7E 1 Reply Last reply Reply Quote 0
                            • Eno 7E Offline
                              Eno 7 @Suty | Premium
                              last edited by

                              @Suty thanks. I just did. It is shame that it was unable to do it directly from the app.

                              Thanks

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @Eno 7
                                last edited by

                                @Eno-7 It should be possible as well, but I am afraid that there was a certain issue with Google Play in your country or specifically on your end, and I am not able to help you with that. So this is the most suitable alternative now.

                                1 Reply Last reply Reply Quote 1
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