Unable to go premium

dobrigoran

@Enver-Eno-Kikic Prvo se registrujes a onda se logujes. Kako da se logujes kad tvoji kredencijali ne postoje u bazi😉

Tebra, naravno da sam se registrovao prvo.

@Suty
Even though it says you have succsessfuly logged in, it shows me no optiomn for the premium account. It must be some kind of bug.

Have a look at the screenashots attached

https://ibb.co/mBZ7n4P
https://ibb.co/8gn2RJv

Suty

@Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?

dobrigoran

@Suty said in Unable to go premium:

@Enver-Eno-Kikic Hello, do you have Windy downloaded from official Google Play? What device do you use?

From the screenshots,it’s a Samsung. Na onoj prvoj slici ,sta kaze kad pritisnes go premium? Daje drugu sliku? Kad probas restore purchase, sta dobijes? Reci ce da nemas i da kupis,tako bi bar trebalo. Probaj pa javi.

Suty

@dobrigoran The issue in the Go Premium page is mentioned above in the screenshot.

eno kikic

@Suty any help?

Nothing helps. Literally nothing.

Suty

@eno-kikic I would recommend purchasing the Premium in our desktop version of Windy.com in the browser. We use a different provider for the subscription management there, so you should be able to purchase the Premium there and then you can use your Premium on all your devices with that account.

Eno 7

@Suty thanks. I just did. It is shame that it was unable to do it directly from the app.

Thanks

Suty

@Eno-7 It should be possible as well, but I am afraid that there was a certain issue with Google Play in your country or specifically on your end, and I am not able to help you with that. So this is the most suitable alternative now.