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    . I can not get tide information or long range forcasts.

    Scheduled Pinned Locked Moved Windy Account
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    • F Offline
      Fred Olsen | Premium
      last edited by

      I paid for an unlimited premium. I can not get tide information or long-range forecasts. Paid via Apple double click. Fredndee@mac.com

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Online
        idefix37 Sailor Moderator @Fred Olsen
        last edited by

        @Fred-Olsen
        Did you pay this unlimited subscription to an app with a blue logo ? Because as far as I know the app of windy.com with a red logo has only one year / annual subscription.

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        • F Offline
          Fred Olsen @idefix37 | Premium
          last edited by

          On 18 December 2024, I paid Windy $209.41, including tax. Does that get me unlimited premium on both my iOS and Mac laptops?

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          • F Offline
            Fred Olsen @idefix37 | Premium
            last edited by

            @idefix37

            Looking at the Apple app store, I see a blue logo. Is that for just the iOS device?

            idefix37I 1 Reply Last reply Reply Quote 0
            • F Offline
              Fred Olsen @idefix37 | Premium
              last edited by

              @idefix37

              it looks like the premium I purchased on the IOS will work on the Mac desktop.

              Dear users,
              in case you are having issues activating your Windy Premium subscription, please follow the steps below.
              Note that purchase needs to be restored on the platform, where is it was purchased, e.g. you will not be able to restore Premium on mobile phone (in-app), if it was purchased on desktop (via FastSpring), but you will have to restore on desktop as well.
              Furthermore, purchasing Windy Premium will give you access to Premium features on all platforms (desktop, Android and iOS), you do not need to purchase separately for each platform.

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              • idefix37I Online
                idefix37 Sailor Moderator @Fred Olsen
                last edited by idefix37

                @Fred-Olsen
                The app with a blue logo has nothing to do with the windy.com app with a red logo. Here you are on the community forum of windy.com with a red logo.
                The subscription on the blue logo app is called Pro, not Premium.
                Then you make a copy of
                https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
                Why?

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