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    Canceled subscription, but still shows "Next charge: $XX.XX on XXX XX, 2025"

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    • Jennifer N Zane HoveyJ Offline
      Jennifer N Zane Hovey
      last edited by

      On the left-hand side it says "Canceled. Ends on . . ."
      But the RHS it says, "Next charge: $XX.XX on XXX XX, 2025"

      How do I ensure that this card will not be billed?

      jmsbizJ 1 Reply Last reply Reply Quote 1
      • jmsbizJ Offline
        jmsbiz @Jennifer N Zane Hovey | Premium
        last edited by

        @Jennifer-N-Zane-Hovey
        I have the same question as you. And what about the portion of the subscription not used ( in my case 8 months out of 12). Do I get a refund for the 8 months? The Windy.com app doesn't make it clear.

        Jennifer N Zane HoveyJ 1 Reply Last reply Reply Quote 0
        • Jennifer N Zane HoveyJ Offline
          Jennifer N Zane Hovey @jmsbiz
          last edited by Jennifer N Zane Hovey

          @jmsbiz
          I did see at one point in cancelling that it said it would still be active up to the renew date and I still have access after cancelling my annual sub. Hope that helps.

          Now if I can get them to confirm why I get a conflicting message. My guess is it's just a bug, but I want to be sure.

          BTW, I like your avatar/photo, same side even!

          1 Reply Last reply Reply Quote 0
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