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    continuous poor coverage in Western Greece

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    • T Offline
      thanostheod | Premium
      last edited by

      Been having the same issue for the last four months. The weather radar in Western Greece has failed and no info is provided. In an email communication with your support some months ago the reply was that this was a provider’s issue and Windy could not do much about it !! Nonetheless i am paying a subscription to Windy in order to get the proper service and not your provider. Below you may find relative screenshot. Please let me know of any progress otherwise contact me to return my subscription. Thanks
      alt text

      Filip_KF SutyS 2 Replies Last reply Reply Quote 0
      • Filip_KF Offline
        Filip_K Windy Staff @thanostheod
        last edited by

        Hi @thanostheod, I am sorry that we can't fulfill Your expectations. If You want to refund Your subscription, I am sure @Suty will be able to help You.

        Regarding radar data over Greece: EMY (Hellenic Meteorological Service of Greece) doesn't currently have public radar data (as far as I know, I wasn't able to find any on their web). We tried to get radar data elsewhere (from commercial subjects) but we were not able to. From what I know, EMY is currently in process of upgrading their weather radar network and new data should be available through API. While it is great and should let us get and use the data easily, it won't be available sooner than 2026, unfortunately.

        Gkikas LGPZG 1 Reply Last reply Reply Quote 1
        • Gkikas LGPZG Online
          Gkikas LGPZ Moderator Meteorologist @Filip_K
          last edited by Gkikas LGPZ

          @Filip_K
          @thanostheod
          Most of EMY's wx radars are out of service.
          Right now only one (located in Andravida - LGAD) seems to be active.
          https://www.eumetnet.eu/activities/observations-programme/current-activities/opera-radar-animation/

          Filip_KF 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @thanostheod
            last edited by

            @thanostheod Please let us know about the opinion on this situation, If you still want to get the refund, I am open to help you with that, just let us know.

            1 Reply Last reply Reply Quote 0
            • Filip_KF Offline
              Filip_K Windy Staff @Gkikas LGPZ
              last edited by

              @Gkikas-LGPZ
              I didn't know 5m OPERA animation was already available. We could probably use it as a source for Greece. Thank You

              1 Reply Last reply Reply Quote 1
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