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    Log in works on web but not in iOS app

    Scheduled Pinned Locked Moved Your Feedback and Suggestions
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    • W Offline
      waldhaus80 | Premium
      last edited by

      I am trying to sort out my Windy app. I have the app on my iPad and subscribed to premium about a year ago. I may have just accessed it on the web. Whenever I accessed it I could log in on the web and had a premium subscription. I downloaded the iOS app and tried to log in tier the same credentials and they weren't accepted. Also it had me resubscribe. My existing premium subscription expires in February not a big deal but I am not sure why my credentials aren't working.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @waldhaus80
        last edited by

        @waldhaus80 Hi there, do you use Windy.com with the red logo on all of your devices? Any other apps with different icon are not ours.

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